Welcome to the Defense Finance and Accounting Service (DFAS), the financial management arm of the Department of Defense (DoD). Our mission is to provide accurate and timely financial management solutions for the DoD and other government agencies. With over 20 years of experience, we are committed to ensuring the financial stability and security of our nation's defense.
At DFAS, we serve four main customer categories: military members, retired military and annuitants, civilian employees, and contractors and vendors. We understand the unique financial needs of each category and provide tailored solutions to ensure they receive accurate and timely payments. Our commitment to technology and innovation has helped us streamline our financial processes, resulting in more efficient service delivery.
We offer a range of online services, including myPay, which allows military members and their families to manage their pay information from a secure and convenient web platform. Additionally, we offer electronic invoicing and payment solutions for our vendors and contractors, allowing for faster and more efficient processes. As part of our commitment to delivering exceptional service, we provide a range of customer service options, including phone, email, and online support.
We also offer debt and claims services to help our customers resolve any financial issues they may have. Our website offers a wealth of information and resources, including news updates and social media links to other government agencies. From reporting the death of a retiree to learning about child and spousal support, we strive to provide our customers with comprehensive information to address their financial needs.
We are proud of our role in supporting the financial stability and security of our nation's defense. Thank you for choosing DFAS as your financial management partner.
The Defense Finance and Accounting Service (DFAS) is an established entity serving as the payment services provider for the U.S. Department of Defense. With a longstanding history and reputation for handling financial transactions for military members, retired personnel, civilian employees, and contractors, DFAS operates in a stable enterprise phase. The organization has developed a robust system to facilitate payments, manage annuities, and address financial queries for its diverse clientele.
DFAS has achieved significant milestones in improving the efficiency and accessibility of financial services for military personnel and retirees. The implementation of the myPay online platform has revolutionized account management, making it more convenient for users to access pay information, tax statements, and update personal details. The creation of specialized accounts for Gray Area Retirees and the introduction of new customer contact numbers for Air Force and Space Force customers demonstrate DFAS's commitment to enhancing customer experience and communication. These milestones highlight the agency's continuous efforts to streamline processes and provide innovative solutions to its users.
DFAS's involvement in handling the financial aspects of military personnel, retirees, and civilian employees showcases the organization's impact on ensuring timely and accurate payments. The successful management of retiree accounts, the introduction of user-friendly online tools, and the swift response to reported deaths demonstrate DFAS's commitment to providing comprehensive financial services to its clients. By offering helpful resources, such as checklists for reporting retiree deaths and guides for claiming Arrears of Pay or starting SBP annuities, DFAS showcases its dedication to assisting users during challenging circumstances.
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Address: Defense Finance and Accounting Service, 8899 E 56th Street, Indianapolis, IN 46249-0010...
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Providing payment services for the U.S. Department of Defense
Finance process before and after you separate.
Looking for talented individuals to join their team
Contact for Customer Service for questions or concerns
Find information on how to request a waiver of debt or submit a claim
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Welcome to the Defense Finance and Accounting Service (DFAS), the financial management arm of the Department of Defense (DoD). Our mission is to provide accurate and timely financial management solutions for the DoD and other government agencies. With over 20 years of experience, we are committed to ensuring the financial stability and security of our nation's defense. At DFAS, we serve four main customer categories: military members, retired military and annuitants, civilian employees, and contractors and vendors. We understand the unique financial needs of each category and provide tailored solutions to ensure they receive accurate and timely payments. Our commitment to technology and innovation has helped us streamline our financial processes, resulting in more efficient service delivery. We offer a range of online services, including myPay, which allows military members and their families to manage their pay information from a secure and convenient web platform. Additionally, we offer electronic invoicing and payment solutions for our vendors and contractors, allowing for faster and more efficient processes. As part of our commitment to delivering exceptional service, we provide a range of customer service options, including phone, email, and online support. We also offer debt and claims services to help our customers resolve any financial issues they may have. Our website offers a wealth of information and resources, including news updates and social media links to other government agencies. From reporting the death of a retiree to learning about child and spousal support, we strive to provide our customers with comprehensive information to address their financial needs. We are proud of our role in supporting the financial stability and security of our nation's defense. Thank you for choosing DFAS as your financial management partner.
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