Aelum Consulting has a proven track record of successfully implementing and managing ServiceNow's ITSM module. Our team of certified experts facilitates end-to-end automation, optimization, and management of ITSM processes, including incident management, request fulfillment, change management, problem management, and more.
We focus on aligning your IT operations with your business needs and goals to enable smoother operations and lead to better customer satisfaction.", "ITOM": "* Our team can help you leverage ServiceNow's ITOM module to enhance your IT Operations by leveraging its intelligent, automated monitoring capabilities. We help you gain real-time visibility and control over your IT infrastructure, identify and resolve issues before they become major, and optimize your performance.
Our experts help you implement the right mix of tools, guidelines, and support to maximize your ROI while minimizing risk and down-time.", "ITAM": "* With Aelum Consulting's help, you can achieve a streamlined, automated, and cost-effective ITAM process through ServiceNow's ITAM module. We assist in dynamic tracking and management of your hardware and software assets and maintain real-time visibility powered by automated workflows.
Our experts help you avoid purchasing extra assets, curb unnecessary spending, and enhance your software license compliance.", "SPM": "* Our team assists you in implementing, planning, delivering, and tracking the value of the ServiceNow SPM module to drive customer value faster.
We provide comprehensive support in implementing and managing demand management, agile development, release management, and portfolio management processes that align with your business goals.", "GRC": "* Our team of certified ServiceNow GRC experts can help you maintain compliance and reduce risk in your organization with ServiceNow's GRC module.
We offer comprehensive support for implementing real-time visibility into your organization's compliance posture, identifying risk, and providing accurate digital assessment of your compliance posture.", "HRSD": "* Aelum Consulting provides comprehensive support for all aspects of HR management, from onboarding to benefits management to performance evaluations - all through ServiceNow's HRSD module.
Our experienced team helps you implement workflow automation, analytics and reporting, and other key features to enhance employee productivity and engagement.", "CSM": "* Our team of certified experts in ServiceNow's CSM module assists you in implementing a streamlined customer service process.
We help you manage your customer interactions, automate communication, collaborate better to resolve critical issues quickly and efficiently through a combination of personalized interactions, workflows, and reporting.", "SecOps": "* Get top-of-the-line assistance from Aelum Consulting to implement ServiceNow's SecOps module.
Our team provides support in implementing tools like Flow Designer, Phishing Report, SecOps Efficiency Dashboard, and the MITRE framework to streamline and enhance your security measures, automate your security-related processes, and reduce risk.", "Enterprise Integration": "* Our team can help you achieve faster time-to-value, lowest TCO, and zero learning curve with low-code automation using ServiceNow's Enterprise Integration module.
Our experienced team equips you with the tools to achieve seamless data integration, optimize workflows, and automate business processes across your enterprise. " } }, "industries": { "Healthcare & Life Science": "* Our team leverages ServiceNow's digital workflows to help healthcare and life science industries improve the delivery of patient care and optimize clinical operations.
We provide comprehensive support in designing end-to-end case management, patient engagement, and clinical operations that enable you to deliver superior care while reducing costs.", "BFSI": "* Aelum Consulting assists BFSI organizations in leveraging ServiceNow's digital workflows to deliver seamless customer and agent experiences while ensuring regulatory compliance.
Our team provides comprehensive support in implementing end-to-end application management, customer service management, and other features to help you streamline operations, reduce costs, and optimize service delivery.", "Manufacturing": "* Aelum Consulting's team of experts assists manufacturing organizations in leveraging ServiceNow's digital workflows to achieve truly connected operations.
Our team provides comprehensive support in implementing end-to-end supply chain management, asset management, and other features to help you streamline operations, reduce costs, and optimize service delivery.", "Retail": "* Aelum Consulting assists retail organizations in improving online and in-store customer experiences through digitized and automated workflows enabled by ServiceNow's platform.
We provide comprehensive support in implementing end-to-end product information management, customer service management, and other features that help you streamline operations, reduce costs, and optimize service delivery." }, "about": { "Who we are": "* At Aelum Consulting, we help organizations unlock the enterprise potential and make the most out of ServiceNow's platform.
Our team of certified experts provides comprehensive end-to-end service management, implementation, and optimization services for ServiceNow modules to help you streamline your operations, reduce costs, and optimize service delivery.", "Why Aelum?": "* As a certified ServiceNow Premier Partner, we bring years of experience in delivering comprehensive end-to-end services for ServiceNow's platform.
Our team of certified experts comprises some of the best professionals in the industry who utilize best practices to deliver superior customer service.
With our deep industry knowledge and expertise, we help you achieve seamless workflow management, reduce downtime, enhance product quality, and achieve your business goals." }, "insights": { "Blog": "* Our team of ServiceNow experts regularly shares insightful and informative blog posts on trends, innovations, and best practices in the ServiceNow platform.
Our blogs cover various aspects of ServiceNow, including IT service management, customer service management, IT operations management, and more.", "Case Study": "* Learn how Aelum Consulting has helped clients in various industries achieve their business goals and maximize their ROI with ServiceNow.
Our case studies provide detailed insights into our clients' success stories, the challenges they faced, and how we assisted them in achieving their objectives.", "Webinars": "* Our team regularly hosts webinars to share our expertise and insights into the ServiceNow platform.
Our webinars feature guest speakers and industry experts who discuss trends, innovations, and best practices in ServiceNow.", "Youtube Library": "* Get a visual representation of ServiceNow's platform and its features through Aelum Consulting's Youtube channel.
Our team has created videos that cover various aspects of ServiceNow's platform, including IT service management, customer service management, IT operations management, and more.", "Events": "* Keep up-to-date with the latest ServiceNow and Aelum Consulting news and events. Our team regularly participates in ServiceNow events and conferences to showcase our expertise and share insights into the platform." } }
Aelum Consulting is a company that has established itself as a premier ServiceNow implementation partner. With a customer-centric approach, the company focuses on providing end-to-end solutions related to ServiceNow ITSM Process, Implementation, Consulting, Software development, and support. The company's expertise and experience position it as a key player in the digital transformation space, addressing the evolving needs of businesses seeking to enhance their operational efficiency and productivity.
Aelum Consulting has achieved significant milestones in its journey. The company has delivered 40+ instances in ServiceNow, developed 180+ modules, created 12 Scoped Applications, 3 CRM Applications, and 25+ Web Applications. With a customer base of 30+ and 9 partners globally, Aelum Consulting has established a strong presence in the industry. The company's commitment to customer satisfaction is reflected in its 4.75/5 CSAT score, demonstrating excellence in service delivery and client relations.
Aelum Consulting has demonstrated its expertise through various case studies and projects. The company's focus on digital automation and innovative solutions has helped businesses streamline workflows, increase productivity, and enhance customer experiences. By leveraging ServiceNow's technology, Aelum Consulting has empowered organizations to achieve long-term strategic value, secure and resilient tech delivery, and effortless customer experiences. These case studies serve as testimonies to Aelum Consulting's capability in driving digital transformation.
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Aelum Consulting has a proven track record of successfully implementing and managing ServiceNow's ITSM module. Our team of certified experts facilitates end-to-end automation, optimization, and management of ITSM processes, including incident management, request fulfillment, change management, problem management, and more. We focus on aligning your IT operations with your business needs and goals to enable smoother operations and lead to better customer satisfaction.", "ITOM": "* Our team can help you leverage ServiceNow's ITOM module to enhance your IT Operations by leveraging its intelligent, automated monitoring capabilities. We help you gain real-time visibility and control over your IT infrastructure, identify and resolve issues before they become major, and optimize your performance. Our experts help you implement the right mix of tools, guidelines, and support to maximize your ROI while minimizing risk and down-time.", "ITAM": "* With Aelum Consulting's help, you can achieve a streamlined, automated, and cost-effective ITAM process through ServiceNow's ITAM module. We assist in dynamic tracking and management of your hardware and software assets and maintain real-time visibility powered by automated workflows. Our experts help you avoid purchasing extra assets, curb unnecessary spending, and enhance your software license compliance.", "SPM": "* Our team assists you in implementing, planning, delivering, and tracking the value of the ServiceNow SPM module to drive customer value faster. We provide comprehensive support in implementing and managing demand management, agile development, release management, and portfolio management processes that align with your business goals.", "GRC": "* Our team of certified ServiceNow GRC experts can help you maintain compliance and reduce risk in your organization with ServiceNow's GRC module. We offer comprehensive support for implementing real-time visibility into your organization's compliance posture, identifying risk, and providing accurate digital assessment of your compliance posture.", "HRSD": "* Aelum Consulting provides comprehensive support for all aspects of HR management, from onboarding to benefits management to performance evaluations - all through ServiceNow's HRSD module. Our experienced team helps you implement workflow automation, analytics and reporting, and other key features to enhance employee productivity and engagement.", "CSM": "* Our team of certified experts in ServiceNow's CSM module assists you in implementing a streamlined customer service process. We help you manage your customer interactions, automate communication, collaborate better to resolve critical issues quickly and efficiently through a combination of personalized interactions, workflows, and reporting.", "SecOps": "* Get top-of-the-line assistance from Aelum Consulting to implement ServiceNow's SecOps module. Our team provides support in implementing tools like Flow Designer, Phishing Report, SecOps Efficiency Dashboard, and the MITRE framework to streamline and enhance your security measures, automate your security-related processes, and reduce risk.", "Enterprise Integration": "* Our team can help you achieve faster time-to-value, lowest TCO, and zero learning curve with low-code automation using ServiceNow's Enterprise Integration module. Our experienced team equips you with the tools to achieve seamless data integration, optimize workflows, and automate business processes across your enterprise. " } }, "industries": { "Healthcare & Life Science": "* Our team leverages ServiceNow's digital workflows to help healthcare and life science industries improve the delivery of patient care and optimize clinical operations. We provide comprehensive support in designing end-to-end case management, patient engagement, and clinical operations that enable you to deliver superior care while reducing costs.", "BFSI": "* Aelum Consulting assists BFSI organizations in leveraging ServiceNow's digital workflows to deliver seamless customer and agent experiences while ensuring regulatory compliance. Our team provides comprehensive support in implementing end-to-end application management, customer service management, and other features to help you streamline operations, reduce costs, and optimize service delivery.", "Manufacturing": "* Aelum Consulting's team of experts assists manufacturing organizations in leveraging ServiceNow's digital workflows to achieve truly connected operations. Our team provides comprehensive support in implementing end-to-end supply chain management, asset management, and other features to help you streamline operations, reduce costs, and optimize service delivery.", "Retail": "* Aelum Consulting assists retail organizations in improving online and in-store customer experiences through digitized and automated workflows enabled by ServiceNow's platform. We provide comprehensive support in implementing end-to-end product information management, customer service management, and other features that help you streamline operations, reduce costs, and optimize service delivery." }, "about": { "Who we are": "* At Aelum Consulting, we help organizations unlock the enterprise potential and make the most out of ServiceNow's platform. Our team of certified experts provides comprehensive end-to-end service management, implementation, and optimization services for ServiceNow modules to help you streamline your operations, reduce costs, and optimize service delivery.", "Why Aelum?": "* As a certified ServiceNow Premier Partner, we bring years of experience in delivering comprehensive end-to-end services for ServiceNow's platform. Our team of certified experts comprises some of the best professionals in the industry who utilize best practices to deliver superior customer service. With our deep industry knowledge and expertise, we help you achieve seamless workflow management, reduce downtime, enhance product quality, and achieve your business goals." }, "insights": { "Blog": "* Our team of ServiceNow experts regularly shares insightful and informative blog posts on trends, innovations, and best practices in the ServiceNow platform. Our blogs cover various aspects of ServiceNow, including IT service management, customer service management, IT operations management, and more.", "Case Study": "* Learn how Aelum Consulting has helped clients in various industries achieve their business goals and maximize their ROI with ServiceNow. Our case studies provide detailed insights into our clients' success stories, the challenges they faced, and how we assisted them in achieving their objectives.", "Webinars": "* Our team regularly hosts webinars to share our expertise and insights into the ServiceNow platform. Our webinars feature guest speakers and industry experts who discuss trends, innovations, and best practices in ServiceNow.", "Youtube Library": "* Get a visual representation of ServiceNow's platform and its features through Aelum Consulting's Youtube channel. Our team has created videos that cover various aspects of ServiceNow's platform, including IT service management, customer service management, IT operations management, and more.", "Events": "* Keep up-to-date with the latest ServiceNow and Aelum Consulting news and events. Our team regularly participates in ServiceNow events and conferences to showcase our expertise and share insights into the platform." } }
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