About Firstsource Solutions

Welcome to Firstsource, your specialized global business process management partner. As an RP-Sanjiv Goenka Group company, we offer transformational solutions and services that span the customer lifecycle across multiple industries including Healthcare, Banking and Financial Services, Communications, Media and Technology.

With a footprint in the US, UK, India, Mexico, Australia, and the Philippines, Firstsource is your trusted growth partner for leading global brands, including several Fortune 500 and FTSE 100 companies. At Firstsource, we are a team of real-world practitioners who work collaboratively to deliver future-focused outcomes. Our core values, reflected in our REACCH values, guide us and keep us focused every day.

We believe that creating a sustainable future is the key to benefitting our communities, shareholders, and the world. Our ‘Digital First, Digital Now’ strategy is at the forefront of our business, and we relentlessly pursue innovation to support our clients' success. Our Investor Relations page features valuable insights into our tech transformation journey. Meet our esteemed Leadership Team that inspires, guides, and supports our people.

We are proud to have partnered with 150+ leading clients, including 18 Fortune 500 and three FTSE 100 companies, across several sectors, including health insurance, banking, telecommunications, broadcasting, mortgage lending, credit card issuers, utility companies, and more. Firstsource is publicly traded on Indian Stock Exchanges, NSE: FSL, BSE: 532809, Reuters: FISO.BO, and Bloomberg: FSOL:IN.

We are a part of the RP-Sanjiv Goenka Group, and our subsidiary companies specialize in diverse sectors, including Power, Consumer & Retail, Media & Entertainment, Education & Infrastructure, IT-Enabled Services, Carbon Black, and Sports. Our brands Sourcepoint, Firstsource Advantage, and OneAdvantage specialize in different areas of business process management, ensuring that we cater to diverse client needs with precision and excellence.

We are proud to have received various awards and recognitions, including the CSA & ESG score of 62 out of 100, the Sustainability Yearbook Member award in the top 15% across all industries, and the Bronze Badge by Ecovadis for our sustainability efforts. Let's get started with your business inquiries. If you're exploring job applications or employee reference checks, please visit our website.

Growth

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Founded

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Operating Status

Active

Industry

BFS

CMT

Healthcare Providers

Health Plans

Life Sciences

headquarters
Address

London , United Kingdom...

Country

United Kingdom

Employees

9999

Key People

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Services

Digitally Empowered Customer Experience

Intelligent Backoffice

IT Services and Solutions

Digitally Empowered Contact Center

Platform, Automation and Analytics

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Operating Income

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company logo

About Firstsource Solutions

Welcome to Firstsource, your specialized global business process management partner. As an RP-Sanjiv Goenka Group company, we offer transformational solutions and services that span the customer lifecycle across multiple industries including Healthcare, Banking and Financial Services, Communications, Media and Technology. With a footprint in the US, UK, India, Mexico, Australia, and the Philippines, Firstsource is your trusted growth partner for leading global brands, including several Fortune 500 and FTSE 100 companies. At Firstsource, we are a team of real-world practitioners who work collaboratively to deliver future-focused outcomes. Our core values, reflected in our REACCH values, guide us and keep us focused every day. We believe that creating a sustainable future is the key to benefitting our communities, shareholders, and the world. Our ‘Digital First, Digital Now’ strategy is at the forefront of our business, and we relentlessly pursue innovation to support our clients' success. Our Investor Relations page features valuable insights into our tech transformation journey. Meet our esteemed Leadership Team that inspires, guides, and supports our people. We are proud to have partnered with 150+ leading clients, including 18 Fortune 500 and three FTSE 100 companies, across several sectors, including health insurance, banking, telecommunications, broadcasting, mortgage lending, credit card issuers, utility companies, and more. Firstsource is publicly traded on Indian Stock Exchanges, NSE: FSL, BSE: 532809, Reuters: FISO.BO, and Bloomberg: FSOL:IN. We are a part of the RP-Sanjiv Goenka Group, and our subsidiary companies specialize in diverse sectors, including Power, Consumer & Retail, Media & Entertainment, Education & Infrastructure, IT-Enabled Services, Carbon Black, and Sports. Our brands Sourcepoint, Firstsource Advantage, and OneAdvantage specialize in different areas of business process management, ensuring that we cater to diverse client needs with precision and excellence. We are proud to have received various awards and recognitions, including the CSA & ESG score of 62 out of 100, the Sustainability Yearbook Member award in the top 15% across all industries, and the Bronze Badge by Ecovadis for our sustainability efforts. Let's get started with your business inquiries. If you're exploring job applications or employee reference checks, please visit our website.

Founding and Start-up

Growth

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