Edu Program Strategist

New

Skills

Content Development Figma Instructional Design Metrics Analysis Project Management SaaS

Job Overview

Help drive customer education strategy by building curricula from first login to advanced workflows. Develop and maintain education content across formats that align with the product. Partner with cross-functional teams to align education with launches and milestones. Establish metrics for activation, usage, retention; analyze content performance and iterate. Project manage content development across teams and coordinate timelines with distribution. Drive scalable customer education initiatives and improvements.

Responsibilities
  • Build curricula from beginner to advanced levels.
  • Develop education content across various formats.
  • Partner with teams to align education with product launches.
  • Establish metrics for content performance and iterate.
  • Project manage content development and timelines.
Requirements & Qualifications
  • 5+ years in customer education, enablement, or instructional design.
  • Highly organized with building scalable systems.
  • Experience in SaaS or product-led environments.
  • Hands-on experience with design tools like Figma.
  • Experience with content distribution partnerships.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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