Blue Mantis is seeking a Senior Technical Account Manager (TAM) to provide technical leadership and support to high-value clients in optimizing their IT environments.
Responsibilities
Serve as a technical liaison and trusted advisor to clients
Provide hands-on support across Citrix, virtualization, storage, and networking
Lead incident, change, and problem management for enterprise clients
Requirements & Qualifications
Experience with VMware, Cisco UCS, and enterprise storage solutions
Strong customer orientation and willingness to troubleshoot as needed
Excellent communication and interpersonal skills
Certifications such as Citrix Certified Professional/Expert, VMware Certified Professional, Cisco UCS, or Pure Storage