Tech Ops Manager

New

Skills

Apis AWS Change Management Cloud Leadership Operations Management Quality Assurance Vendor Management Zapier

Job Overview

Our Worker Operations department is seeking a Technical Operations Manager to lead the team managing our core Zendesk ecosystem and technical integrations in a remote, fast-paced environment.

Responsibilities
  • Own and lead the Zendesk ecosystem
  • Manage a global technical team
  • Oversee integrations & custom apps
  • Translate business needs
  • Drive performance & reliability
Requirements & Qualifications
  • Toughness & Resilience
  • Problem-Solving & Autonomy
  • Communication & Stakeholder Management
  • Technical Literacy (cloud hosting, APIs)
  • Extreme Accountability

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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