This work involves the end-to-end development and deployment of an AI-driven agent capable of interfacing with both Salesforce CRM and Microsoft Dynamics ERP platforms. The integrated solution is designed to intelligently manage and automate responses to sales enquiries, order tracking, and a variety of CRM/ERP-based queries, streamlining communication and operational workflows for enterprise users.

Key deliverables include seamless data exchange between the AI agent and both systems, advanced query handling, and robust process automation. AiDOOS is responsible for the full delivery lifecycle, ensuring secure, scalable, and efficient integration, while maintaining compliance with enterprise standards and best practices.