Canonical, the publisher of Ubuntu, is seeking a Cloud Support Engineer with a passion for Linux and cloud technologies to join its globally remote team. The role involves solving complex technical problems, investigating customer issues, and collaborating with customers and colleagues to resolve those issues. The ideal candidate should have excellent communication skills, hands-on experience with Linux systems, virtualization/cloud technologies, containers, storage technologies, networking, cloud computing, and programming experience. Additionally, the candidate should have advanced troubleshooting skills, a solid understanding of OS and Application-level bugs, and extensive customer support experience. Canonical provides a fully remote working environment, learning, and development budget, annual compensation review, and other additional benefits. Canonical is an equal opportunity employer fostering a workplace free from discrimination.