IT support specialist role that requires a strong working knowledge of a variety of technologies, hardware, and networks, as well as interpersonal skills to communicate with clients.

The successful candidate must be a self-starter with a strong work ethic, excellent written and oral communication skills in English, and the ability to manage their workload independently with minimal oversight.

A bachelor's degree in an IT-related field or equivalent work experience is required, and the ideal candidate would have 10 years of experience in IT support, such as field technician, project manager, or network administrator.

Relevant certifications from vendors such as CompTIA, Fortinet NSE, and Microsoft are a plus, as is previous customer service experience.

A deep understanding of network security design and implementation principles will be necessary. The candidate must also have scripting skills, with a focus on PowerShell, and experience with cloud-based business-grade applications.