Outcome-based delivery — Frequently Asked Questions
What is outcome-based delivery?
Outcome-based delivery is the model where the customer pays the vendor for shipped, accepted business outcomes rather than for engineer hours, named headcount, or fixed-bid scope estimates. AiDOOS makes it structurally true via Delivery Units (the pricing primitive) and Virtual Delivery Centers (the execution infrastructure).
How is AiDOOS's outcome-based delivery different from Big-IT's outcome-based claims?
Big-IT services firms (TCS, Infosys, Accenture, Wipro, Cognizant) market outcome-based delivery while structurally billing hourly with milestone wrappers. AiDOOS is structurally outcome-based: Delivery Units only consume against accepted milestones, unused DUs are refundable, and re-delivery on acceptance miss is platform-funded. The mechanism is the difference, not the marketing phrase.
What is a Delivery Unit (DU)?
A Delivery Unit is AiDOOS's universal output-based pricing primitive — a standardized measure of cognitive output, calibrated against the DU Dictionary. Roughly 1 DU equals 4 hours of mid-level engineering output as a benchmark, but hours are a benchmark, not a billing unit. The customer pays per DU shipped regardless of who shipped it or how long it took.
What is a Virtual Delivery Center (VDC)?
A Virtual Delivery Center is AiDOOS's execution infrastructure — a cloud-native, AI-matched, fully-governed pod that delivers outcomes on-demand. A VDC pairs pre-vetted talent with an embedded delivery manager and operates against milestone acceptance gates with DU economics. It's how outcome-based delivery becomes operationally true.
Why is hourly billing broken for software delivery?
Hourly billing creates incentive misalignment — the vendor profits when work takes longer, the customer's job is to police timesheets. It puts all delivery risk on the customer while preserving the vendor's margin. Hourly billing also makes scope evolution expensive (every change adds hours), bench tax invisible (engineers paid during ramp), and outcomes unpredictable. Outcome-based delivery via Delivery Units fixes the misalignment — the platform earns only when shipped work consumes DUs.
Why do fixed-price projects fail?
Fixed-price projects assume scope stability that rarely exists in modern software. The customer bears all scope-change risk; every change triggers a change-order procedure that costs more than the change itself. Vendors price the scope-change risk into the upfront number, making fixed-price often more expensive than outcome-based. AiDOOS DU pricing absorbs scope evolution at the engine layer — different work consumes DUs differently, without contracting cycles.
Can I get outcome-based delivery without hiring developers?
Yes — that's exactly what AiDOOS provides. The customer never hires anyone; AiDOOS commissions a Virtual Delivery Center pod that ships against DU economics. No recruiting cycle, no headcount commitment, no employment relationships. Starter tier ($2K, 10 DUs, credit-card checkout) is engineered for managers' discretionary spend authority — fastest path from "I need this shipped" to "a pod is shipping it."
How does outcome-based delivery compare to staff augmentation?
Staff augmentation sells engineer hours; outcome-based delivery sells shipped output. Staff aug puts management overhead, ramp tax, bench tax, and scope-change overhead on the customer. Outcome-based delivery via AiDOOS absorbs all of that at the platform layer — the customer pays only for accepted DUs. The Total Cost of Delivery comparison typically shows outcome-based delivery 25-40% cheaper than staff augmentation at any given hourly rate.
What does outcome-based delivery cost?
AiDOOS prices in Delivery Units across four tiers: Starter ($2,000 / 10 DUs / $200 per DU), Small ($10,000 / 60 DUs / $167 per DU, the Most Popular tier), Scale ($40,000 / 250 DUs / $160 per DU), and Enterprise (custom DU commitment, under $140 per DU). Project flow uses the same rate card based on the engagement's DU count. Unused DUs are refundable; re-delivery on acceptance miss is at no additional cost.