User & Data Privacy

Privacy Policy

This policy states our policies and procedures regarding the collection, use and disclosure of information through www.aidoos.com. It also covers any information AiDOOS collects offline with respect to the services provided by AiDOOS. It explains how you can update your personal information on the platform.

Information Collection

AiDOOS collects information from different users of the platform namely, Organizations (customers who pay for the service), Subject Matter Experts (who provide the service) and other associates who work on the platform.

When you use the platform, you may provide us with information about you. This may include your name and contact information, financial information to make or receive payment for services obtained through the platform, or information to help us fill out tax forms. When you use the platform, we may also collect information related to your use of the Service and aggregate this with information about other users. This helps us improve our services for you. You may also provide us with information about your contacts or friends if, for example, you’d like to refer them to the platform.

As a user, you understand that by using the site, you are bound by the "Terms of Service". If you are not in agreement of "Terms of Service", you can opt out of the association and should not access site from thereon. If you agree to the "Terms of Service" on behalf of an organization, you are the representative of the organization and hence have the authority to confirm that your organization is bound by the "Terms of Service" of AiDOOS.

Personal Information

While utilizing the services offered by platform, we may require or otherwise collect information that identifies you as a specific individual and can be used to contact or identify you (“Personal Information”). Examples of Personal Information include your name, email address, company address, billing address, and phone number.

Payment Information

If you use the service to make or receive payments, we will also collect certain payment information, such as credit card, PayPal or other financial account information, and billing address.

Identity Verification

We may collect Personal Information, such as your date of birth or taxpayer identification number, to validate your identity or as may be required by law, such as to complete tax filings. We may request documents to verify this information, such as a copy of your government-issued identification or photo or a billing statement.

General Audience Service

The service is for general audience and intended for users 18 and older. We do not knowingly collect Personal Information from anyone younger than age 18. If we become aware that a child younger than 18 has provided us with Personal Information, we will use commercially reasonable efforts to delete such information from our files. If you are the parent or legal guardian of a child younger than age 18 and believe that AiDOOS has collected Personal Information from your child, please contact us at: support@aidoos.com.

Non-Identifying Information / Usernames

We also may collect other information, such as zip codes, demographic data, information regarding your use of the Service, and general project-related data (“Non-Identifying Information”). We may aggregate information collected from aidoos registered and non-registered users. We consider usernames to be Non-Identifying Information. Usernames are made public through the service and are viewable by other users.

Collection of the Third Party Personal Information

We collect the following personal information from you about your contacts or friends: First name, last name, and email address when you provide it to us for the purpose of adding your contacts to a message room.

You do not have a statutory obligation to provide us with any information, but you may have a contractual obligation to do so, and if we do not receive certain information from you, then we will not be able to provide our Service to you. If you have any questions regarding whether provision of information is mandatory and the consequences for withholding such information, please contact us using the contact information.

We and our third party service providers, may automatically collect certain information from you whenever you access or interact with the Service. This information may include, among other information, the browser and operating system you are using, the URL or advertisement that referred you to the Service, the search terms you entered into a search engine that led you to the Service, areas within the Service that you visited, and other information commonly shared when browsers communicate with websites. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, and site functionality.

The information we collect also includes the Internet Protocol (“IP”) address or other unique device identifier (“Device Identifier”) for any device (computer, mobile phone, tablet, etc.) used to access the Service. A Device Identifier is a number that is automatically assigned or connected to the device you use to access the Service, and our servers identify your device by its Device Identifier. Some mobile service providers may also provide us or our third party service providers with information regarding the physical location of the device used to access the Service.

If you choose to post a work listing via the Task as an Organization, the contents of such listing will be viewable publicly. Task listings include information such as cost, location, history of Task if other SMEs worked on it in the past and any other information that is helpful in performing the task.

Information Usage

AiDOOS uses the information collected:

  • To provide and improve the Service, complete your transactions, and address your inquiries, process your registration, verify the information you provide is valid, and for compliance and internal business purposes.
  • To contact you with administrative communications, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please inform us.
  • To tailor content we display to you and offers we may present to you, both on the Service and elsewhere online.
  • To administer and develop our business relationship with you and, if applicable, the corporation or other legal entity you represent.
  • To assess your proposal to perform the tasks on the platform and prepare related governmental and internal statistics reports.
  • To enforce and comply with the law, including to conduct an investigation, to protect the property and rights of AiDOOS or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, fraudulent, unethical or legally actionable activity. We may also use Device Identifiers to identify AiDOOS Users.
  • For the purposes disclosed at the time you provide your information, with your consent, and as further described in this Privacy Policy.
  • We use your Personal Information for the purposes described below:
  • To Honor Our Contractual Commitments to You. Much of our processing of Personal Information is to meet our contractual obligations to our investors, or to take steps at User’s request in anticipation of entering into a contract with them.
  • For Our Legitimate Interests. In many cases, we handle Personal Information on the grounds that it furthers our legitimate interests in commercial activities, such as the following, in ways that are not overridden by the interests or fundamental rights and freedoms of the affected individuals:
    • Providing our Site and Service
    • Analyzing and improving our business
    • Communications, including marketing and responding to your inquiries about our services
    • Addressing information security needs and protecting our Users
    • Managing legal issues
  • To Comply with Legal Obligations. We need to use and disclose Personal Information in certain ways to comply with our legal obligations.

Information Retention

Unless you request that we delete certain information, we retain the information. Your information may persist in copies made for backup and business continuity purposes for additional time. If you choose to provide us with Personal Information, we encourage you to routinely update the data to ensure that we have accurate and up-to-date information about you.

Information Sharing

We may share aggregated Non-Identifying Information and we may otherwise disclose Non-Identifying Information to third parties. We do not share your Personal Information with third parties for those third parties marketing purposes unless we first provide you with the opportunity to opt-in to or opt-out of such sharing. We may also share the information we have collected about you, including Personal Information, as disclosed at the time you provide your information, with your consent, as otherwise described in this Privacy Policy.

Information Security

AiDOOS takes commercially reasonable steps to help protect and secure the information it collects and stores about Users. All access to the Site is encrypted using industry-standard transport layer security technology. We encrypt the transmission of information using secure socket layer technology (“SSL”). We also use HTTP strict transport security to add an additional layer of protection for our Users. But remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Thus, while we strive to protect your Personal Information, AiDOOS cannot ensure and does not warrant the security of any information you transmit to us.

Information Transfer

AiDOOS is an Indian company. If you are located outside India and choose to provide information to us, aidoos transfers Personal Information to India for processing, and our service providers may process Personal Information in India and elsewhere. When we transfer your information to India, we will protect it as described in this Privacy Policy.


Our platform may contain links to other websites. If you choose to click on a third party link, you will be directed to that third party’s website. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you. We encourage you to read the privacy policies or statements of the other websites you visit.

The profile you create on our Site will be publicly accessible unless otherwise indicated. You may change the settings of your profile on the platform.

AiDOOS may update this Privacy Policy at any time and any changes will be effective upon posting. In the event that there are material changes to the way we treat your Personal Information, we will display a notice through the Services prior to the change becoming effective. We may also notify you by email, in our discretion. However, we will use your Personal Information in a manner consistent with the Privacy Policy in effect at the time you submitted the information, unless you consent to the new or revised policy.

If you have any questions about this Privacy Policy, please contact us at support@aidoos.com.