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Kore.AI
Enterprise Conversational AI Platform for Intelligent Customer & Employee Automation
About Kore.AI
Kore.ai is a comprehensive enterprise conversational AI platform built to automate customer service, employee self-service, and complex business workflows through intelligent virtual assistants. Designed for large-scale deployments, Kore.ai enables organizations to create AI-driven chatbots and voice assistants that deliver consistent, contextual, and personalized interactions across digital and voice channels. The platform combines advanced natural language understanding (NLU), dialog orchestration, sentiment detection, and contextual memory to manage multi-turn conversations with high accuracy. Enterprises use Kore.ai to modernize contact centers, streamline IT and HR helpdesks, automate customer onboarding, and integrate conversational workflows directly into backend systems such as CRM, ERP, and ITSM platforms. Its low-code development studio allows both technical and business teams to design, test, and deploy conversational experiences efficiently while maintaining governance and security standards. Kore.ai supports mission-critical enterprise use cases where compliance, reliability, scalability, and integration depth are essential. With AiDOOS, Kore.ai becomes a governed conversational execution ecosystem. AiDOOS manages enterprise integration architecture, conversational flow optimization, KPI alignment, and performance monitoring. By linking AI automation to measurable outcomes such as call containment rate, cost per interaction reduction, and improved CSAT scores, AiDOOS ensures enterprise AI deployments deliver sustainable ROI. Together, Kore.ai + AiDOOS transform digital engagement into scalable, outcome-driven automation.
Challenges It Solves
- High customer interaction volumes strain contact centers
- Employee service requests overload HR and IT teams
- Traditional IVR systems lack intelligence
- Manual workflows increase operational costs
- Scaling conversational AI requires governance and integration depth
Screenshots
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Use Cases
Contact Center Automation
Automate high-volume customer queries.
Employee IT & HR Self-Service
Automate internal service requests.
Customer Onboarding & Account Support
Guide users through onboarding journeys.
Pricing
Pricing available on request
Kore.AI pricing is customized based on your team size, integrations, and requirements. AiDOOS will get you a scoped proposal — for free.
Key Features
Understand complex user intent
Accurate responsesDeploy across voice and digital channels
Unified engagementBuild assistants rapidly
Faster deploymentConnect to backend systems seamlessly
Workflow automationMeasure and optimize performance
Continuous improvementReviews
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Enterprise Readiness
Integrations
5 total appsCustomer context enrichment
Ticket automation
Operational workflows
Voice automation
Custom orchestration
AiDOOS Managed Deployment
Deploy Kore.AI in
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
Configuration Options
A Virtual Delivery Center for Kore.AI
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
- Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
- Refundable on unused Delivery Units, anytime — no questions asked
- Re-delivery guarantee on acceptance miss
- Pre-flight delivery sizing — you see the plan before you commit
How a Virtual Delivery Center delivers Kore.AI
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists