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Aurora Labs is seeking a Customer Success Manager to work closely with Aurora Cloud clients and Partners, ensuring their needs are met and expectations exceeded. The role involves onboarding clients, driving adoption, and optimizing customer engagement strategies. Key responsibilities include managing client relationships, guiding clients through solutions, overseeing multiple accounts, and collaborating with internal teams for product enhancements. Candidates should have experience in account management, blockchain industry knowledge, excellent communication skills, and a problem-solving mindset. The ideal candidate must be self-motivated, team-oriented, and able to derive insights from data. Join our team of blockchain professionals and contribute to client success in the Web3 space.
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