Content Optimization Manager

New

Skills

Communication Conflict resolution Data Analysis Documentation Instructional Design Leadership Project Management Quality Assurance Stakeholder Management

We are seeking an experienced Content Optimization Manager to lead a multidisciplinary remote team dedicated to maintaining and enhancing the quality and relevance of our online courses. This role involves overseeing instructional designers, quality assurance specialists, and data/business analysts to ensure our educational offerings remain current and impactful.

Key Responsibilities
  • Supervise and manage an offshore team, including instructional designers, quality assurance specialists, and data/systems analysts.
  • Collaborate with leadership to achieve SMART goals for content optimization.
  • Identify and implement solutions to support team and organizational objectives.
  • Monitor team performance and provide regular feedback and coaching.
  • Foster strong relationships with Coursera stakeholders to lead optimization initiatives.
  • Report metrics and project updates to internal stakeholders.
  • Translate stakeholder feedback into actionable tasks for the team.
  • Develop and maintain project plans, schedules, and documentation.
  • Lead initiatives focused on content maintenance and optimization.
  • Ensure course updates align with organizational standards and resolve team challenges.
Requirements & Qualifications
  • Bachelor’s degree in Education, Project Management, Business Administration, or a related field.
  • 10+ years of experience in team leadership or project management, preferably in e-learning.
  • Strong understanding of instructional design principles and practices.
  • Excellent communication, organizational, and problem-solving skills.
  • Proven ability to manage remote teams across time zones.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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