Customer Support Advocate (Portuguese Speaking)

Deliver exceptional support for Clients, Taskers, and Partners. Maintain a customer-centric approach with urgency and care. Use data-driven insights to improve the customer experience. Own customer concerns and drive proactive resolutions. Collaborate cross-functionally to enhance service quality. 1 year minimum in customer service. Strong problem-solving to resolve complex issues. Ownership and disciplined curiosity; proactive resolutions. Empathetic written and verbal communication. Detail-oriented with commitment to great service. Fluency in English required. Hybrid company with regular in-person connections. Diverse, supportive culture and leadership. Global benefits vary by country (health, time off, stipends, discounts). IKEA discounts, wellness stipends, and education support.