Data Fusion Technical Account Manager

New

Skills

CI/CD Cloud Computing Customer success Devops Enterprise Architecture Git Manufacturing Industry Network Security Oil & gas

What You'll Do

  • Work with central customer IT team(s) to align on a target architecture for Cognite Data Fusion in the enterprise
  • Consult and support solution deployments to ensure technical fit with customer ecosystem and target architecture, including secure setup of identity and access management
  • Ensure alignment with Cognite best practices for implementation and proper use of technology stack, and that delivered solutions have clearly defined operational responsibilities and support agreements
  • Together with Customer Success Manager/Director ensure alignment between customer goals and Cognite product roadmap
  • Stay up-to-date on and coach customers on use of new technological developments in Cognite Data Fusion
  • Build trusted advisor relationships with Technical buyers, IT, Digital etc., and support technical escalations as needed
  • Be the voice of the customer and provide valuable input to the Sales team on active opportunity pursuits
  • Support partner team in qualifying and consulting partners to deliver successfully with Cognite Data Fusion for assigned customer(s)
  • Help foster a collaborative climate between internal teams at Cognite, coming together to technically enable our customers to be successful with our software

Education

  • Bachelor Degree in Computer Science, Data Engineering, Technology or similar (Masters preferred)

Who You Are

  • 3-10+ years experience (Manager/Director) as a data/solution/enterprise architect, software developer or similar, preferably having worked with one or more of Cognite’s target industry domains (O&G, Manufacturing, P&U) and gained familiarity with common source systems, data types etc.
  • Proven ability to connect with and coach technical stakeholders, building credible relationships on various levels of the organisation
  • Confidence to negotiate requirements with customers and colleagues, preferably with experience from consulting
  • Experience with technical topics such as enterprise integration strategies and design, data and analytics stacks, public cloud, identity providers and network security concepts
  • Experience hosting technical sessions with customers and colleagues, including workshops, demos and similar
  • Experience with Git, CI/CD and deployment environments

Traits that will help you be successful:

  • Structured and detail-oriented, with strong communication skills
  • DevOps mindset and broad technical knowledge
  • Ability to dive in and contribute code for advanced topics when needed
  • High willingness to collaborate across functions
  • Takes initiative and follows through on commitments
  • Passionate about what we do at Cognite
  • Want to have fun at work, and build a great team culture!

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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