Documents Content Specialist

New

Skills

Communication Communications Confluence Content Creation Documentation English Google docs User experience Zapier Zendesk

Job Overview

Are you passionate about creating accurate, clear, and helpful documentation? Clipboard Health is looking for a Documents Knowledge Base Content Specialist to ensure healthcare professionals have access to essential information.

Responsibilities
  • Produce and maintain high-quality knowledge base articles, SOPs, FAQs, and troubleshooting guides.
  • Review and optimize content for enhanced clarity and user experience.
  • Collaborate with Subject Matter Experts (SMEs) and cross-functional teams to align content with policies and updates.
Requirements & Qualifications
  • Bachelor’s degree in English, Communications, Information Management, or related field.
  • 1+ years of experience in content creation, knowledge management, or documentation.
  • Proficient in tools like Confluence, Zendesk, Google Docs, and similar platforms.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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