Event Operations Coordinator

Pivotal is the leader in the emerging market of electric Vertical Takeoff and Landing (eVTOL) aircraft. We design, develop, and manufacture light eVTOL aircraft and are renowned for the BlackFly, the first light eVTOL to fly manned missions and enter the consumer market. Efficient, compact, and simple, Pivotal vehicles are designed for a wide range of consumer, public service, and defense applications. Our distinctive tilt-aircraft architecture and scalable platform have been in development, preparing to enter the market for over 10 years. We recently announced our next-generation aircraft, the Helix, planned for general release and scalable production in early 2025. Mobility is one of the most highly-valued areas of technology investment today. This is the right company, in the right space, the right strategy, at the right time. We invite you to join our amazing team and grow with us. As an Event Operations Coordinator, you will play a critical role in supporting Pivotal marketing events. These events range from major airshows to smaller private events hosted by the company. You will be responsible for a wide range of tasks, including packing and driving a truck to transport equipment to venues; assisting with aircraft, ground operations, and booth setup; meeting with customers at events to share your passion for Pivotal aircraft; and maintaining equipment, tools and charging systems. This position requires physical activity, excellent communication, planning skills, and a love of aviation. Responsibilities Assure readiness of aircraft, demo equipment, and marketing material in advance of selected events Customize packing lists in accordance with the needs of each event Transport aircraft equipment and materials to venues primarily for external marketing events, and, as available, for internal flight operations and training Assist with aircraft packing, unpacking, assembly, charging, and disassembly as well as both setup and teardown for events Collaborate with the flight operations, marketing, and maintenance teams to ensure efficient and smooth execution of all tasks Execute customer-level and operational-level maintenance procedures to keep aircraft airworthy and available for flight in compliance with FAA Part 103 regulations Collaborate with the maintenance and repair team to ensure efficient and smooth diagnostics and repair of any aircraft issues Meet with customers at events to convey the value of Pivotal aircraft, learn about their needs, and develop their interest in becoming customers Manage vehicle rentals and returns when necessary Maintain a clean and organized workspace at Pivotal HQ, including vehicles, equipment, and storage areas Qualifications Hands-on experience with mechanical systems including cars, bicycles, aircraft, or other types of vehicle maintenance Experience driving pickup trucks, panel trucks, and pulling trailers (typically 16’ cargo trailers) Experience with live event operations or a related field Strong organizational skills with the ability to multitask and prioritize tasks effectively Strong communication skills, with the ability to work collaboratively across multiple teams Ability to solve problems proactively, escalate concerns, and request assistance when needed Flexibility to work a full-time schedule with weekend and evening availability Ability to travel outside the Bay Area for up to a week at a time Valid driver's license with a clean driving record Bonus Qualifications 3-5 years experience in a customer service and customer-facing role Class A drivers license Experience in a logistics and or fleet management role Experience in aviation ground handling Proficiency in communicating on aviation radio frequencies and aviation terminology Experience in aircraft maintenance, including an FAA Part 135 or A&P certificate Personal Attributes Passion for aviation and technology Strong sense of ownership and accountability Proven track record of delivering results Interest in development and continuous improvement of processes Willingness to take on challenging projects and push boundaries Strong work ethic and ability to work in a fast-paced environment Additional Information Applicants must be eligible for employment in the United States and willing to work onsite at our HQ office in Palo Alto, CA. Pivotal offers a comprehensive benefits package, including medical, dental, vision, and 401k plans. Pivotal is an Equal Opportunity Employer. Pivotal does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Apply on employer's website This employer gathers applications via their own applicant tracking system. You will be redirected to an external application form.