New
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. As an Architect, you will be responsible for providing technical solutions to meet the various needs of our clients. You will serve as a lead to the Google delivery practice and work as part of a team of professionals that play a key role in implementing solutions and delivering results. You will enjoy involvement in the full-life cycle of an implementation project, while interacting closely with the client to meet specific needs throughout the process. What You'll Be Doing Lead voice and digital AI Self-Service solutions for large, multi-location contact centers Design, develop and implement AI self-service applications with Google CCAI Ability to interface with clients, lead design decisions and drive towards defining solution requirements and technical design Serve as a project lead for the Google Delivery practice for assigned Google CCAI projects Collaborate with project team members to provide input to conversation design specifications Integrate to backend systems using web services, databases, and reporting Perform Unit Testing of developed code Assist with System and Functional Testing What You'll Bring to the Role 8+ years of architecture and design experience overall Fluency in French, both written and verbal 4+ years of experience with Google Dialog Flow ES/CX 2+ years of technical on-hands experience with Google Cloud CCAI Google Certification a plus and/or badge completion required Knowledge of Cloud Services Architecture, Apigee, Vertex AI Ability to support multiple projects at the same time Experience in managing large multi-site contact center implementations Experience managing and guiding developers or interest in doing so Experience in writing Solution Document Designs/specifications for IVA applications Experience with Speech-to-Text and Text-to-Speech services such as Nuance, Google and Amazon Proficient in Java, JavaScript, .NET, C#, HTML, SQL and Python etc. Must be able to work independently, be organized, self-motivated, and have attention to detail Excellent communication skills, both written and verbal Experience developing solutions using Java, Python, R, HTML, JavaScript, Node.js, AngularJS, C#, .Net, SQL, SDK development, Objective C, Swift Support integrations with back-end data systemssuch as: Web Services REST API, Soap, SQL Server, Oracle, NoSQL databases, Reporting Bachelor's degree required Desired Experience Staff management 1 to 2 years Cisco CVP, WebexCCE/CC, UJet design and architecture experience VXML based IVR platforms such as CVP, GVP, AVP/AEP, Amazon Connect, Five9 What You Can Expect The anticipated range for individuals expressing interest in this position is $130,000 to $160,000. This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. Benefits available to eligible employees include the following:Medical, dental, vision,tax-advantaged health care accounts,financial and income protection benefits,paid time off (PTO) and wellness time off. Additional Information #LI-DD1 About Us TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage. We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries. TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications. #LI-RemoteCanada Apply on employer's website This employer gathers applications via their own applicant tracking system. You will be redirected to an external application form.
New
Seeking an experienced Senior Product Designer with a focus on UI design across digital platforms.
Emphasizing the importance of a scalable design system and design thinking process.
New
Hiring a Full Stack Engineer for a remote position
Full-time role in a high-end boutique dev shop
Posted 3 days ago
Execute marketing campaigns effectively using Marketo
Maintain and optimize Marketo operational campaigns
Posted 3 days ago
Drive sales and build relationships with enterprise customers
Generate new leads and close contracts
Posted 3 days ago
Design and develop software applications
Optimize application performance
Posted 3 days ago
Design, build, and maintain code efficiently
Suggest improvements to enhance client experience
Posted 4 days ago
Develop advanced frontend and backend systems
Optimize performance and efficiency across the full stack
Posted 5 days ago
Configure, build, and test AJO journeys.
Implement audiences and decision rules.
Posted 7 days ago
Lead and mentor a team of software development professionals.
Oversee team performance and promote continuous learning and growth.
Posted 10 days ago
Seeking experienced Web Designer with marketing focus
Responsibilities include visual design, brand consistency, and campaign design
Posted 10 days ago
Learn to configure and maintain the Gainsight platform
Translate business needs into system solutions
Posted 10 days ago
Hiring a Senior Frontend Developer for remote work.
Full-time position in Canada with Coursera.
Posted 11 days ago
Design engaging payment-related content.
Collaborate with product teams for content accuracy.
Posted 12 days ago
Analyze and reverse engineer classic ASP applications.
Optimize SQL queries for MS SQL Server databases.
Posted 13 days ago
Architect, develop, and optimize Sunbrella Commerce platform
Ensure successful PHP migrations, MySQL upgrades, and transition to Valkey
Posted 14 days ago
Contribute to team projects and goals
Maintain system stability while achieving business goals
Posted 14 days ago
Develop and enhance web applications using Ruby on Rails, Elixir, and Phoenix
Collaborate with product management and cross-functional teams
Posted 14 days ago
Hiring a Senior Front-End Engineer for TigerData
Remote full-time position in Europe
Posted 18 days ago
Maintaining and administering Adobe Analytics platform
Implementing and ensuring accurate data collection
Posted 19 days ago
Design and build high-quality applications using the Microsoft stack
Collaborate with product managers, designers, and engineers for scalable solutions
Posted 19 days ago
Seeking a skilled Junior Frontend Developer for remote position in Latin America
Emphasizing teamwork and collaboration within a small team
Posted 19 days ago
Identify and report vulnerabilities in software applications, systems, and networks.
Develop and execute custom attack vectors using various tools and techniques.
Posted 19 days ago
Collaborate with training team in LMS tasks
Execute LMS strategies and maintain data infrastructure
Posted 20 days ago
Provide essential capacity in maintaining Teach For All’s visual brand and design
Ensure brand consistency and alignment across all design outputs
Posted 25 days ago
Seeking a Staff Software Engineer with expertise in UI/UX design.
Remote position available anywhere in the United States.
Posted 34 days ago
Implement front end solutions for experimentation and optimization
Collaborate with cross-functional teams for user experiences
Posted 35 days ago
Lead software design and development
Optimize application performance and scalability
Posted 35 days ago
Design and develop efficient software solutions
Collaborate in Agile and cross-functional teams
Posted 36 days ago
Design and develop responsive websites
Implement interactive and engaging web features
Posted 47 days ago
Architect and optimize the Sunbrella Commerce platform
Lead migrations and platform upgrades for PHP and MySQL
Posted 50 days ago
Administer and optimize Adobe Analytics platform
Ensure accurate data collection and integrity
Posted 51 days ago
Manage and optimize LMS content and structure
Ensure data accuracy and system quality
Posted 51 days ago
Hire remote design engineer
Enhance GitHub's platform
Posted 51 days ago
Identify and report security vulnerabilities
Participate in bug bounty programs
Posted 52 days ago
Migrate marketing collateral to digital platform
Ensure brand consistency in design
Posted 53 days ago
Architect and evolve scalable frontend platforms
Lead cross-functional initiatives to drive platform adoption
Posted 55 days ago
Maintain and strengthen visual brand identity
Deliver high-quality, engaging design materials
Posted 57 days ago
Lead advanced full-stack development
Optimize system and code performance
Posted 58 days ago
Empower and lead the Support Operations team
Enhance support systems and workflow automation
Posted 62 days ago
Deliver high-quality WordPress websites efficiently
Enhance customer satisfaction and retention
Posted 63 days ago
Develop and maintain custom Magento 2 modules
Integrate Magento with external systems (ERP, CRM, OMS, payment gateways)
Posted 63 days ago
Hire a remote SEO specialist
Enhance Mattermost's digital experience
Posted 64 days ago
Lead UI design for digital platforms
Develop and maintain scalable design systems
Posted 65 days ago
Collaborate with product, design, and engineering peers
Develop and maintain frontend features
Posted 66 days ago
Design seamless marketplace experiences
Drive user adoption and business growth
Posted 66 days ago
Hire a remote brand designer
Enhance web brand presence
Posted 68 days ago
Design and develop scalable software applications.
Optimize application performance and reliability.
Posted 72 days ago
Hire a senior engineer for MediaWiki interfaces
Support remote, global work environment
Posted 77 days ago
Hire a senior WordPress designer
Develop real estate investor websites
Posted 78 days ago
Develop and modernize SIS features
Ensure secure, scalable, and reliable solutions