Head of Operations (Remote)

New

Skills

Communication Skills Compliance Management Data Analysis Operations Management Problem-solving Process Optimization Strategic Planning

YNAB, a leader in personal budgeting software, is seeking a Humbly Confident Head of Operations. This full-time, remote position is open to candidates across the United States who are passionate about operational excellence and empowering financial well-being. Join a mission-driven team committed to helping people take control of their money.

Job Overview

As the Head of Operations at YNAB, you will oversee and optimize day-to-day business processes, champion a culture of continuous improvement, and ensure seamless operational execution in a fully remote environment. You will collaborate cross-functionally to scale operations and support YNAB’s growth and mission.

Key Responsibilities
  • Lead and streamline operational processes to drive efficiency.
  • Collaborate with leadership to set and achieve strategic goals.
  • Oversee remote team management and foster an inclusive culture.
  • Analyze performance metrics and implement data-driven improvements.
  • Ensure compliance with company policies and regulatory requirements.
Required Skills & Qualifications
  • Proven leadership experience in operations or similar roles.
  • Strong knowledge of remote work best practices.
  • Exceptional communication and interpersonal skills.
  • Analytical mindset with experience using performance metrics.
  • Ability to foster a culture of humility, confidence, and collaboration.
  • Excellent organizational and problem-solving abilities.
  • Familiarity with SaaS or software industry operations is a plus.
  • Experience managing compliance and regulatory frameworks.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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