Implementation Director, Enterprise & Commercial Accounts

Lead customer implementations and act as primary contact for partners. Plan, coordinate, and execute project plans with cross-functional teams. Lead all project phases: kickoff, configuration, testing, training, go-live. Identify risks and issues; develop contingency plans. Communicate progress to stakeholders. Develop and execute testing plans; track issues and daily testing goals. Track record delivering healthcare tech implementations end-to-end. Excellent communication; concise updates. Highly organized; manage multiple priorities with attention to detail. Fast, results-driven; bias to action and rapid decision-making. Build strong relationships with partner stakeholders. 3+ years in project management for software deployment (B2B). Experience implementing electronic record systems; Epic is a plus. Willingness to travel up to 20%. Generous time off: 14 holidays and flexible PTO. Medical, Dental, Vision coverage for full-time employees and their families. Generous company contributions to HSA. Paid parental leave. 401(k) matching. Personal device allowance.