IT Solutions Delivery Lead

New

Skills

Documentation Project Management Vendor Management

Join VetPartners, a veterinarian-founded and operated group, as a Solutions Delivery Partner and play a pivotal role in building the modern IT backbone for veterinary care. This fully remote role empowers you to lead IT transformation across a fast-growing network of clinics, enabling veterinary teams to focus on exceptional patient care while you manage and modernize critical technology systems.

Job Overview

As the Solutions Delivery Partner, you will own the design and execution of our IT roadmap, migrate legacy systems to the cloud, standardize technology platforms, and provide responsive support to our clinics nationwide. You will collaborate closely with operations and clinic teams, manage vendor relationships, and ensure our technology infrastructure scales with organizational growth.

Key Responsibilities
  • Lead migration from server-based to cloud-based Practice Information Management Systems (PIMS).
  • Centralize and standardize critical systems, including phones, email hosting, antivirus, and asset tracking.
  • Provide hands-on, responsive IT support across all clinic locations.
  • Oversee IT vendor selection, contracts, onboarding, and performance management.
  • Create and maintain IT policies, SOPs, and user training documentation.
  • Partner with Operations and clinic teams to gather needs and drive technology adoption.
  • Maintain a 12–24 month IT roadmap aligned with company growth objectives.
  • Occasionally travel (10–20%) to clinics for implementations and on-site support.
Required Skills & Qualifications
  • 5+ years of experience in IT systems, support, or implementation, ideally in a multi-site environment.
  • Proven experience migrating from legacy/on-prem to cloud-based systems.
  • Familiarity with veterinary PIMS (e.g., Cornerstone, AVImark, ezyVet) is a strong plus.
  • Competence in hardware, software, and basic networking.
  • Strong project management and vendor coordination skills.
  • Excellent communication and documentation abilities.
  • Self-directed, organized, and mission-driven.

Compensation & Benefits: $90,000–$120,000 salary, 401(k) with up to 6% company match, medical, vision, and dental insurance, and full remote flexibility with occasional in-person collaboration.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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