IT Vendor Relationship Manager

New

Skills

Communication Contract Negotiation ERP Risk Management SaaS Sourcing Strategic Sourcing

Join Blackbaud as an IT Vendor Relationship Manager, where you will oversee the full lifecycle of vendor engagements, drive strategic sourcing initiatives, and foster strong partnerships with key suppliers. This remote-friendly role collaborates closely with business leaders, finance, and technical teams to secure optimal solutions and deliver high-impact results in a fast-paced SaaS environment.

Job Overview

This position is responsible for managing strategic vendor relationships, leading RFx and sourcing processes, negotiating contracts, and ensuring compliance with internal and external standards. You will monitor vendor performance, facilitate business reviews, and manage risk to enhance operational excellence across the organization.

Key Responsibilities
  • Lead strategic sourcing processes, including RFI, RFP, and RFQ activities.
  • Analyze market trends and supplier cost structures to drive cost savings and service improvements.
  • Negotiate contracts, statements of work, and deliverables in partnership with Legal and Finance.
  • Monitor vendor performance against SLAs and KPIs, manage escalations and offboarding.
  • Collaborate with Cyber, Legal, and Compliance teams to manage third-party risk and ensure regulatory adherence.
Requirements & Qualifications
  • Bachelor's degree or equivalent experience in procurement, sourcing, or vendor management (5+ years preferred).
  • Experience in a SaaS organization and leading supplier governance processes.
  • Strong understanding of sourcing methodologies, cost modeling, and contract lifecycle management.
  • Proficient in ERP/procurement systems, contract platforms, and advanced Excel skills.
  • Excellent negotiation, conflict management, and stakeholder engagement abilities.
  • Demonstrated skills in risk and issue management, process improvement, and data-driven decision making.
  • Exceptional verbal and written communication, organization, and planning skills.
  • Ability to maintain composure under pressure and work flexible hours as needed.
  • Commitment to diversity, equity, and inclusion in the workplace.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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