Onboarding Technical Consultant III

Lead end-to-end onboarding for 500+ location enterprise clients. Own implementation lifecycle from setup to go-live. Serve as primary onboarding communication hub for progress and risks. Influence stakeholders and shape strategy for multi-million partnerships. Align cross-functional teams for seamless handoffs and customer experience. Anticipate risks and drive scalable improvements. 7+ years in enterprise onboarding, implementation, or program management in SaaS or hospitality tech Experience leading 50+ concurrent enterprise implementations across 500+ sites Influence cross-functional teams to drive measurable outcomes Executive presence; comfortable engaging VP/C-suite stakeholders Autonomy, ownership, urgency; navigate ambiguity and competing priorities Skills with Salesforce, Asana, and Google Workspace Analytical and proactive in risk management and scalable improvements Customer-obsessed and collaborative; delivering exceptional onboarding experiences Hybrid work model enabling in-person collaboration with flexibility Competitive benefits package and wellbeing programs Access to Toast benefits and resources