Principal HR Operations Partner

Lead HR Operations priorities aligned with company strategy. Own governance for HR workflows: SOPs, controls, escalation, RACI. Lead cross-functional initiatives across HR, Finance/Payroll, Legal, and vendors. Manage metrics: cycle time, error rate, case drivers, compliance evidence. Develop enablement materials: process maps, guides, communications. Escalation point for high-risk issues with HR leaders. Bachelor's degree or equivalent; Master's preferred. 10+ years HR operations with transformation leadership. Expertise in HR service delivery, controls, scalable process design. Strong cross-functional influence with executive stakeholders. Strong systems orientation; ADP expertise strongly preferred. Experience in SaaS or data-driven environments. Medical, dental, and vision coverage. Unlimited paid time off. 401(k) with employer match. Flexible, inclusive culture and teams. DefinitiveCares community service program.