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1 hours agoReport problemSeek Now is a company that provides comprehensive inspection services and technology solutions for homeowners, insurance adjusters, and real estate professionals. They offer various services including emergency tarping, solo inspections, and detailed reports on property conditions. Their technology, including the Seeker 360™ platform, facilitates faster and more accurate insurance claims processing and real estate data capture. Seek Now collaborates with a wide network of certified inspectors across the United States to deliver ground truth property data and inspection services, focusing on improving decision-making and economic outcomes for their clients.• Provide comprehensive technical support to field personnel • Monitor and enforce compliance with required certifications and qualifications • Design and create comprehensive in-person virtual development courses covering all products and services to ensure continuous employee growth. • Focus on hands on learning experiences such as: Think Like our Customer Course • Create short form video content to improve quality and efficiency of service performance using Learnie (Seek Now’s Learning Management System). • Generate regular compliance reports and identify areas for improvement • Troubleshoot technical issues and implement effective solutions • Communicate quality related feedback from Quality Assurance department to field personnel • Work closely with Contractor Development & Technology Team • Assist field teams in implementing quality improvement measures• Strong proficiency with Microsoft Office tools (Word, PowerPoint, Excel) • Experience in content creation and instructional design • In-person instruction and presentation skills • Detail-oriented with strong organizational capabilities • Ability to interpret and apply compliance requirements • Problem-solving skills with a technical mindset • Communication skills, both written and verbal • Self-motivated with the ability to work independently • Minimum 3 years’ experience in staff adjusting, staff catastrophe claims handling or third-party insurance claim inspection services• Health, dental and vision insurance • 401K with company match • Paid time off (PTO) • Short and long-term disability insurance • AD&D insurance • Life insurance • And more!
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Develop and implement DEI and L&D strategies
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