Remote Case Management Roles

New

Skills

Ai Tools Data Analytics Process Optimization Remote Collaboration Security protocols Workflow automation

Join Case IQ, a leader in case management software solutions, supporting investigation teams across diverse industries. Our remote roles empower professionals to drive ethical, secure, and efficient case handling for HR, compliance, fraud, and security matters. Collaborate with a dedicated team leveraging AI-powered tools to streamline workflows, ensure confidentiality, and deliver risk mitigation for our global client base.

Job Overview

Support development and optimization of case management software for investigation teams.
Collaborate remotely with cross-functional teams to enhance multi-channel intake and workflow customization.
Contribute to the integration of AI-driven analytics to improve case outcomes and client satisfaction.

Key Responsibilities

Design, configure, and maintain adaptable case management workflows.
Ensure data confidentiality and compliance with industry standards.
Analyze and improve investigation processes using advanced analytics tools.
Provide remote support and training to clients from sectors such as education, healthcare, and finance.
Collaborate on product enhancements to address evolving client needs and regulatory requirements.

Required Skills & Qualifications

Experience with SaaS case management or investigation software.
Strong understanding of HR, compliance, or risk mitigation processes.
Proficiency in workflow configuration and process optimization.
Familiarity with AI or analytics tools for data-driven decision making.
Excellent communication and remote collaboration skills.
Ability to handle sensitive information with discretion.
Knowledge of industry standards in security, fraud detection, or employee relations.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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