Remote QA Specialist Role

New

Skills

Data Interpretation Quality Assurance

TTEC, a global leader in customer experience technology and services, is seeking a dedicated Quality Assurance Specialist to join our remote team. We are committed to innovation, diversity, and employee well-being, offering a collaborative and inclusive environment. As a Quality Assurance Specialist, you will play a vital role in evaluating customer interactions, analyzing operational procedures, and supporting the continuous improvement of our customer experience initiatives.

Key Responsibilities
  • Evaluate and analyze customer interactions to enhance satisfaction and experience scores.
  • Audit Key Performance Indicators (KPIs) for TTEC Operations.
  • Review and assess operational procedures, focusing on customer service interactions.
  • Assist in developing Standard Operating Procedures (SOPs) and quality recognition programs.
  • Support special projects, including research, development, and delivery of new training initiatives.
Required Skills & Qualifications
  • High school diploma or equivalent required.
  • Minimum 6 months of healthcare, medical interpreting, or call center experience.
  • Proficiency in both Spanish and English.
  • Ability to interpret, analyze, and manipulate data for reporting purposes.
  • Strong commitment to professional development and contributing to an inclusive, community-focused organization.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

Share this job:

Similar Jobs

Senior Analytics Manager

Posted 12 days ago

Lead and develop a team of analysts

Collaborate with business leaders on experiments and success metrics

A/b Testing Ai Tools Analytics Apis

Staff Financial Analyst Remote

Posted 12 days ago

Hire a remote financial analyst

Support corporate finance operations

Budgeting Communication Skills Data Interpretation Finance

SEO & GEO Specialist

Posted 12 days ago

Implement SEO strategies for website ranking improvement

Analyze GEO-specific data for content optimization

Analytics Data Interpretation Remote Work Seo

Discover Steppingblocks Employees

Posted 12 days ago

- Discover all 22 employees of Steppingblocks - Engage in workforce and education insights -

advanced machine learning and AI - Participate in the Virtual User Conference - Maximize student

Data Interpretation Data Visualization Machine Learning

App Portfolio Dashboard Development

Posted 12 days ago

Create a comprehensive Power BI dashboard

Visualize key metrics and insights

Dashboard Development Data Analysis Data Interpretation Data Visualization

WFM Planning Analyst

Posted 12 days ago

Analyze past staffing and revenue reports

Forecast staffing headcounts on a long-term basis

Customer Service Data Analysis Data Interpretation Forecasting

Client Manager RELX Project

Posted 12 days ago

Improve client communication and satisfaction.

Utilize analytics tools for informed decision-making.

Client Management Communication Skills Data Analysis Data Interpretation

Regional HR Manager

Posted 12 days ago

Lead and scale the regional HR team

Deliver precise and compliant HR operations

Data Interpretation Employee Engagement Employee Relations Global Collaboration

Remote Analytics Supervisor at AXM

Posted 12 days ago

Oversee remote team for data analysis

Develop strategies for data-driven decisions

Data Analysis Data Interpretation Presentation Skills Python

Pricing Underwriting Analyst

Posted 12 days ago

Support financial price modeling

Assist growth team with client proposals and analyses

Analytical Skills Communication Data Interpretation Financial Analysis

Remote Jobs at Echo Research

Posted 12 days ago

Provide analytical insights and market research services

Understand trends, consumer behavior, and market dynamics

Analytical Skills Communication Skills Data Analysis Data Interpretation

Evaluation Director

Posted 12 days ago

Lead evaluation methodologies for military training

Design and maintain Quality Control Plan

Data Analytics Data Interpretation Management Consulting Quality Assurance

Military Analyst - Training

Posted 12 days ago

Support evaluation of military training courses.

Analyze military Programs of Instruction.

Data Analytics Data Interpretation Looker Management Consulting

Data Scientist

Posted 12 days ago

Support client delivery and internal product development efforts

Develop actionable business requirements from data analysis

Data Analytics Data Interpretation Management Consulting Power Bi

Military Training Senior Analyst

Posted 12 days ago

Lead analysis of military training and occupations

Align evaluations with academic frameworks and DoD standards

Data Analytics Data Interpretation Management Consulting

Remote Jobs at SOLID

Posted 12 days ago

Strengthen workforce by expanding pathways

Provide cutting-edge solutions for military members

Data Analytics Data Interpretation Management Consulting

Remote Genetic Testing Careers

Posted 12 days ago

Advance non-invasive genetic testing

Enhance prenatal screening solutions

Bioinformatics Data Interpretation DNA Sequencing

FP&A Manager – EnergySolutions

Posted 12 days ago

Support strategic business decisions with financial insights

Manage and analyze budgets, forecasts, and financial models

Budgeting Data Interpretation Financial Analysis Financial Modeling

VP, Communications

Posted 12 days ago

Set and execute comprehensive communications strategy aligned with CLEAR’s objectives

Oversee external communications including press releases and messaging

Communications Strategy Crisis management Data Interpretation Media Engagement

Senior Site Merchandiser

Posted 12 days ago

Manage homepage updates and maintain Collection Landing Pages

Publish and optimize content using Contentful CMS

Cross-functional Collaboration Data Interpretation Google Analytics

Litigation Ops Manager

Posted 12 days ago

Serve as strategic partner to Chief Counsel.

Lead design, development, and maintenance of dashboards and reporting tools.

Analytical Skills Data Interpretation Microsoft Excel Process Improvement

SIU Coding Auditor

Posted 12 days ago

Execute anti-fraud initiatives within the SIU Coding Auditor program

Support audit strategy and meet quality targets

Auditing Database Management Data Interpretation Fraud Detection

Senior Equipment Engineer

Posted 12 days ago

Designing and building equipment for electrolyzer technology

Leading projects based on tactical needs

Data Interpretation

Manager, Revenue FP&A

Posted 12 days ago

Manage annual revenue budget and forecast accurately.

Refine revenue model and assumptions.

Analysis Budgeting Cohort analysis Data Interpretation

Senior Payments Marketing Manager

Posted 12 days ago

Seeking a Senior Product Marketing Manager with a focus on payments

Opportunity to work remotely with no geographical restrictions

Cross-functional teamwork Customer feedback analysis Data Interpretation Market Analysis

Product Adoption Manager, Shopping

Posted 12 days ago

Hiring a Product Adoption Manager for Reddit's Shopping platform.

Full-time remote position in the United States.

Analytics Collaboration Communication Skills Data Interpretation

Data Summer Internship

Posted 12 days ago

Support reporting, visualization, and presentation of video viewership

Identify ad product opportunities in collaboration with Sales/BD/Ad Ops

Ai Tools Data Interpretation Data Manipulation Data Structures

Content Enrichment Specialist

New

Provide editorial feedback on video content.

Research and analyze trending content in English and Tamil.

Communication Skills Content Analysis Cross-Functional Collaboration Cultural Awareness

Senior Golang Developer Role

Posted 12 days ago

Develop cloud-based cyber protection solutions

Design and maintain high-load distributed services

Algorithms Architecture Cloud Services Data Structures

Remote QA Engineer

Posted 12 days ago

- Conduct thorough testing of Anagram's insurance billing software - Identify and report software

bugs and defects - Collaborate with the development team to ensure quality standards are met -

Agile Methodologies Communication Skills Database Management Problem-solving

Remote Quality Engineer

Posted 12 days ago

Hiring a remote Quality Engineer for Apollo

Full-time position in Poland

Collaboration Engineer Problem-solving QA

Marketing Localization Manager

Posted 12 days ago

Hire a remote manager in Poland

Lead marketing localization projects

Cross-functional Collaboration Marketing Strategy Project Management Quality Assurance

Senior AI Product Manager

Posted 12 days ago

Drive AI quality in collaboration products

Lead remote cross-functional teams

Agile Methodologies Ai Data Analysis Machine Learning

Support & QA Engineer

Posted 12 days ago

Drive product quality through support insights

Proactively identify and resolve technical issues

Debugging Documentation Engineer QA

Associate Director Production

Posted 12 days ago

Recruit a remote production leader

Deliver high-quality Axios Live events

Budget Management Communication Skills Content Strategy Project Management

Principal Mobile App Engineer

Posted 12 days ago

Contribute to software application design and development

Optimize performance of critical components

Apis Architecture Communication Skills Debugging

Dive Travel Website Specialist

Posted 12 days ago

Grow website traffic and user engagement

Enhance site UX and design for conversions

Content Creation Content Marketing Copywriting Css

QA Analyst (English & Punjabi)

Posted 12 days ago

Ensure quality and conformance of Bobtail's services

Assist in tracking and documenting quality levels and goals/KPIs

Analytical Skills Communication Documentation English Language

Remote Data Research Assessor

Posted 12 days ago

Improve search engine relevance and quality

Support AI model development for global brands

Online Research Quality Assurance

Staff Engineer - Quality

Posted 12 days ago

Lead quality assurance efforts for software project.

Design and execute test plans for software quality.

Agile Methodologies Collaboration Communication Skills Engineer

Brooklyn Liquor Store Manager

Posted 12 days ago

Lead warehouse operations, Improve KPIs, Drive financial performance, Ensure compliance, Develop

m

Budgeting Compliance Conflict resolution Financial Management

Remote Software Engineer Support

Posted 12 days ago

Enhance customer support processes through software solutions.

Collaborate with cross-functional teams to address technical issues.

Agile Methodologies Api Integration Customer Support Database Management

Engineering Manager - Python and K8s

Posted 12 days ago

Build a world-class devops culture in corporate information systems

Transform IS team into an extension of product engineering capability

Agile Development Architecture Cloud Devops

Linux Engineering Manager

Posted 12 days ago

Lead and manage an engineering team for Ubuntu optimization

Collaborate with silicon company for hardware integration

Agile software development Architecture Collaboration Communication Skills

Senior Software Engineer - Python/MongoDB

Posted 12 days ago

Build a fully managed MongoDB solution based on Juju

Create an open source analog to MongoDB Atlas or Amazon DocumentDB

Cloud environments Devops Engineer Kubernetes

Senior Python Engineer - MongoDB

Posted 12 days ago

Build a fully managed MongoDB solution

Deploy and operate MongoDB across different platforms

Automation Testing Devops Engineer Kubernetes

Ubuntu Quality Engineering Manager

Posted 12 days ago

Elevate Ubuntu quality through automation and data analysis.

Lead and mentor a distributed engineering team.

Agile Methodologies Continuous integration Data Analysis Debian packaging

Remote Group Manager - Foundations

Posted 12 days ago

Lead the development of foundational products

Enhance GitLab's DevOps lifecycle application

Agile Methodology Communication Skills Cross-functional Collaboration Devops