Remote Senior Technical Writer

Shopify is seeking a skilled Senior Technical Writer to join our fully remote team. As a leader in eCommerce solutions, Shopify values clear documentation to empower merchants and developers. You will play a vital role in communicating complex technical information with clarity and precision, supporting users across the Americas.

Job Overview

This full-time position focuses on creating, maintaining, and improving technical documentation for Shopify’s products and APIs. You will collaborate with engineers, product managers, and designers to deliver accurate and user-friendly content for our global audience.

Key Responsibilities

• Develop and update comprehensive technical documentation for Shopify products and APIs.
• Collaborate with cross-functional teams to gather information and clarify requirements.
• Translate complex technical concepts into clear, concise language for various audiences.
• Maintain consistency, accuracy, and adherence to style guidelines in all documentation.
• Continuously review and improve documentation based on feedback and evolving technologies.

Required Skills & Qualifications

• Proven experience as a technical writer, preferably in software or eCommerce environments.
• Strong understanding of API documentation and software development processes.
• Excellent written and verbal communication skills in English.
• Ability to work independently in a remote, distributed team.
• Attention to detail and commitment to high-quality standards.