Senior Associate, Fraud & Complaints, Solar Servicing

Investigate fraud cases using LexisNexis, DataTree, Emailage, and analytics. Respond to and resolve routine and high-risk borrower complaints, incl. social media. Gather evidence to uncover fraudulent schemes and identify responsible parties. Draft first-pass legal responses and recommendations for counsel. Create investigations reports with findings and actions taken. High School Diploma required; Bachelor's Degree preferred. 3+ years fraud investigations experience. MS Office proficiency; LexisNexis, Snowflake, SQL. FCRA, SCRA, Reg Z, UDAAP, and BSA/AML knowledge. OSINT techniques and data analysis skills helpful. English/Spanish bilingual preferred, not required. CFE certification preferred. Health, dental, and vision plans 4 weeks PTO 401k with company match Remote or hybrid work schedules Best Workplaces for Commuters 2023 & 2024 winner