Senior Manager, Education Services

Define and execute strategic vision for Education Services aligned to growth Lead and scale the education team delivering training for CX, partners, and customers Design scalable programs with measurable outcomes and profitability Shape strategy, structure, tech stack, and commercial model for offerings Leverage AI-enabled tools (ChatGPT, Claude) to improve design and delivery Collaborate with cross-functional leaders to drive product adoption and outcomes 8+ years building and scaling education programs in B2B SaaS Experience with investment management software or enterprise fintech platforms Proven ownership of P&L or revenue-generating education services Track record of defining KPIs for adoption, ARR impact, and learner outcomes Leadership in curriculum development, content creation, and instruction Excellent communication and stakeholder management skills Unlimited vacation and wellness reimbursements Educational reimbursements and wellness programs Company Stock Plan with stock options Comprehensive health insurance plans with $0 employee cost Careers page for full perks and benefits overview