Senior Manager - Film & Television Implementation

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Job Overview

Wrapbook is seeking a Senior Manager for their Film & Television Implementation team. This remote position involves leading and developing a team of implementation specialists and coordinators to ensure efficient onboarding of clients in the entertainment industry.

Responsibilities
  • Lead, mentor, and develop a team
  • Establish and track KPIs for onboarding success
  • Optimize the end-to-end implementation process
  • Develop scalable onboarding strategies
  • Implement automation and technology-driven solutions
Requirements & Qualifications
  • 5-7+ years of experience in customer implementation
  • Proven experience leading remote teams
  • Expertise in process optimization and customer journey mapping
  • Strong analytical and communication skills
  • Experience working cross-functionally with various teams

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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