Senior Technical Product Manager - Conversational AI

Define product strategy for Conversational AI teams to align with company goals. Prioritize features and manage roadmaps based on customer feedback and market data. Plan roadmaps with milestones and dependencies for AI capabilities. Collaborate with Engineering, AI/ML, Sales, and Customer Success to drive platform improvements. Ensure high availability, low latency, and scalable infra for billions of messages. Analyze market trends in large-scale messaging to guide platform evolution. Bachelor's degree in CS, Engineering, or Business (MBA preferred). 7+ years product management experience in SaaS/enterprise. Deep understanding of NLP, LLMs, dialog management in Conversational AI. Proven ability to develop and execute product strategy and roadmap in agile environments. Strong analytical skills with AI performance metrics (latency, accuracy). Excellent communication, collaboration, and leadership with customer focus. Health: Medical, Dental, and Vision Insurance. Wellness resources and Employee Assistance Program (EAP). 401(k) retirement plan with 4% employer match. HSA & FSA plans for pre-tax health expenses. Employee Stock Purchase Program (ESPP). Flexible PTO, paid holidays, parental leave.