Software Security Consultant

New

Skills

Client Communication Communication Cross-functional Collaboration Data Analytics Presentation Skills Project Management Security Security Best Practices

The Software Security Consultant specializes in evaluating and supporting clients utilizing ConnectWise software, ensuring seamless integration and secure adoption of products. This remote or hybrid position collaborates with cross-functional teams to deliver expert guidance, project management, and technical training to maximize client satisfaction and security outcomes.

Job Overview
  • Provide expert consulting and support for ConnectWise software solutions with a focus on security.
  • Collaborate with internal teams and clients to facilitate successful software adoption and integration.
  • Manage project workflows, timelines, and client communication to ensure contractual expectations are met.
  • Deliver training and mentorship to clients and colleagues on products and security best practices.
  • Maintain high standards of service, confidentiality, and professionalism in all client interactions.
Key Responsibilities
  • Support cross-functional teams and address client needs with attention to detail.
  • Research, analyze, and document technical findings for service improvement.
  • Coordinate project implementation, including kick-off meetings, milestone planning, and progress updates.
  • Train clients on ConnectWise products, focusing on secure usage and process optimization.
  • Monitor and report on key performance indicators and project metrics.
Required Skills & Qualifications
  • Bachelor’s degree in a related field or equivalent business experience.
  • 2+ years of relevant experience in software consulting or support.
  • Practical understanding of security principles and ConnectWise products (preferred).
  • Strong communication, presentation, and data analytics skills.
  • Ability to manage multiple projects independently and meet deadlines.
  • Capacity to explain complex technical information effectively.
  • Discretion and sound judgment in handling confidential information.
  • Adaptability to new technologies and client requirements.
  • MBA or industry experience (preferred).
  • Remote or hybrid work arrangement; minimal travel required.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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