VP Renewals Strategy Lead

New

Skills

Salesforce Team leadership

Emburse is seeking a strategic and data-driven Vice President of Renewals to lead our renewals and customer retention function. As a key leader, you will maximize customer lifetime value, protect recurring revenue, and drive scalable operational excellence in a fast-growing SaaS environment. You will collaborate cross-functionally to align teams, execute renewal and price increase strategies, and empower finance teams through robust analytics and streamlined processes. Join us to help modernize financial decision-making for businesses worldwide in an inclusive, innovative culture.

Key Responsibilities

Own strategy, process, and performance management for all customer renewals, ensuring high gross and net revenue retention.
Build and govern a disciplined price increase program, defining logic, timing, thresholds, and customer engagement models.
Develop and enforce renewal playbooks and negotiation guardrails with Sales and Legal teams.
Drive forecasting accuracy, risk mitigation, and renewal pipeline visibility through robust analytics.
Lead Customer Success Operations, including health scoring, segmentation, capacity planning, and journey analytics.
Establish and track operational KPIs across the post-sale lifecycle with real-time dashboards.
Collaborate with cross-functional teams to optimize coverage, digital engagement, and product adoption strategies.
Oversee tech stack management for renewals and CS (Salesforce, Gainsight, Pendo, BI tools), ensuring system integrity and automation.
Develop onboarding and enablement programs to improve team fluency in commercial levers.
Build and lead a high-performing team, fostering a culture of accountability, transparency, and customer-centric growth.

Required Skills & Qualifications

Extensive experience in SaaS renewals, customer success, or revenue operations leadership roles.
Proven ability to design and execute renewal and price increase strategies at scale.
Strong analytical skills with expertise in forecasting, risk mitigation, and KPI tracking.
Hands-on experience with Salesforce, Gainsight, Pendo, and business intelligence tools.
Excellent cross-functional collaboration and stakeholder management abilities.
Demonstrated ability to build, lead, and empower high-performing teams.
Deep understanding of financial processes, customer segmentation, and capacity planning.
Exceptional communication, negotiation, and problem-solving skills.
Track record of driving operational excellence and scalable growth.
Bachelor’s degree in business, finance, or a related field; advanced degree preferred.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

Similar Jobs

Partner Sales Manager - IHV Alliances

New

Build strategic relationships with partners

Grow partner awareness of open source capabilities

Cloud Cloud Technologies Communication Containers

View Job

Marketing Operations Specialist

New

Execute marketing campaigns effectively using Marketo

Maintain and optimize Marketo operational campaigns

adobe Communication Css Documentation

View Job

SaaS E-Commerce AE

New

Responsible for full sales process from contact to closing

Strong prospecting and communication skills required

Account Executive Account manager B2b Crm Management

View Job

Enterprise Customer Success Manager

Posted 3 days ago

Onboard and guide new customers on Canonical's products

Coordinate complex projects with developers and decision makers

Cloud Cloud Computing Data Applications Devops

View Job

Remote Customer Success Manager

Posted 4 days ago

Hiring a Customer Success Manager for remote work

Targeting enterprise clients

Client Relationship Management Communication Skills Crm software Customer success

View Job

Government Sales Account Executive

Posted 5 days ago

Recruit an Account Executive for Government sales in Indonesia and Philippines

Develop sales pipeline and achieve revenue targets

Account Executive Account manager Business Development Leadership

View Job

Industry Account Executive

Posted 6 days ago

Grow Planet’s government sales pipeline and book of business in ANZ

Collaborate with the Government Sales team and Leadership

Account Executive Account manager Forecasting Leadership

View Job

Manager - Renewals

Posted 6 days ago

Lead and manage a team of Customer Renewal Representatives

Analyze and optimize team performance and pipeline management

Communication Excel Financial Analysis Leadership

View Job

Sales Strategy Manager

Posted 9 days ago

Elevate global sales team with tools and insights.

Optimize GTM workflows for compliance and trading.

AWS Quicksight Communication Skills Data Analysis Excel

View Job

Business Systems Analyst - Associate A

Posted 9 days ago

Learn to configure and maintain the Gainsight platform

Translate business needs into system solutions

Analyst Crm systems Css Data Analysis

View Job

APAC Sales Leader

Posted 9 days ago

Recruit and develop a team of Account Executives in the Asia-Pacific region

Drive revenue growth across APAC through Enterprise and Mid-Market sales

Account management Business Development Enterprise Sales Forecasting

View Job

Marketing Ops Specialist

Posted 10 days ago

Manage and troubleshoot marketing technology platforms

Support new platform onboarding and integration processes

Asana Automation Communication Documentation

View Job

Telecom Account Executive

Posted 10 days ago

Recruit Telecom account executives for various global markets

Drive sales growth through territory planning and customer engagement

Account Executive Account manager Cloud Enterprise Software

View Job

Ayming Junior Marketing Specialist

Posted 10 days ago

Prepare campaign materials for various channels

Manage web content and ensure accuracy

Canva Email Marketing Google Analytics PPC

View Job

Technical Support Engineer 2

Posted 11 days ago

Deliver award-winning billing support to customers.

Provide product support via various channels.

Communication Skills Customer Service Customer Support Engineer

View Job

Account Executive Opportunity

Posted 12 days ago

Hiring Account Executives proficient in English for Bobtail's supply chain improvement project

Emphasizing teamwork, experimentation, and innovation in achieving organizational goals

Account Executive Account manager B2b Sales Cold calling

View Job

Embedded IoT Sales Director

Posted 13 days ago

Seeking an experienced individual to drive sales in mission-critical industries

Require technical skills in embedded Linux and RTOS for IoT solutions

Cloud Computing Debian Director Embedded Linux

View Job

BBCRM Analyst Job

Posted 17 days ago

Analyze user requirements and document them effectively

Bridge gap between non-profit needs and technical solutions

Analyst Automation Business Analyst Client Communication

View Job

Account Executive - Factoring

Posted 17 days ago

Hiring an experienced Account Executive with B2B sales background

Seeking bilingual candidates proficient in English and Punjabi

Account Executive Account manager B2b Sales Cold calling

View Job

Principal Salesforce Engineer

Posted 17 days ago

Lead technical design and development efforts for Salesforce Revenue Cloud implementation

Collaborate with business stakeholders to gather and analyze requirements

Apex Ci/cd Pipelines Engineer Front end

View Job

Commercial Account Executive - Mid Market

Posted 18 days ago

Hiring a Commercial Account Executive for GitLab's mid-market segment

Full-time remote position in the UK

Account Executive Account management Client Relationship Management Communication Skills

View Job

Senior Account Executive

Posted 19 days ago

Drive adoption of open source solutions globally

Build and execute effective sales strategies to engage enterprises

Account Executive Account manager Cloud Computing Container Technologies

View Job

Partner Sales Manager - IHV Alliances

Posted 31 days ago

Build strategic relationships with IHV partners

Generate and transact opportunities through IHV brands

Cloud Communication Containers Google Suite

View Job

Enterprise Account Executive

Posted 31 days ago

Drive sales of open source solutions in the enterprise market

Develop and execute territory plans to meet and exceed targets

Account Executive Account manager Cloud Computing Container Technologies

View Job

Billing Representative

Posted 33 days ago

Ensure timely invoice payments from workplaces

Maintain smooth cash flows for the company

Adaptability Billing Communication Skills Customer Service

View Job

SaaS E-Commerce Account Executive

Posted 34 days ago

Drive new business through outbound sales

Manage and close deals independently

Account Executive Account manager B2b Consultative Selling

View Job

Enterprise Account Executive

Posted 34 days ago

Drive enterprise adoption of open source solutions

Build and maintain profitable customer relationships

Account Executive Account manager Cloud Computing Container Technologies

View Job

Inside Sales Representative Role

Posted 35 days ago

Drive sales growth for Postgres AI solutions

Identify and nurture qualified leads

Business Development Communication Consultative Selling Crm

View Job

Government Sales Account Executive

Posted 35 days ago

Expand government sales pipeline in ANZ region

Identify and close strategic deals with defense and intelligence clients

Account Executive Account manager Business Development Contract Negotiation

View Job

Bilingual Client Onboarding Lead

Posted 35 days ago

Streamline client onboarding in Spanish and English

Maintain and nurture client relationships

Account manager B2b Sales Cloud Cloud Computing

View Job

Government Sales Account Executive

Posted 35 days ago

Grow government sector sales for Planet

Develop and manage sales pipeline and strategic accounts

Account Executive Account manager Business Development Leadership

View Job

Enterprise Customer Success Manager

Posted 35 days ago

Enhance customer satisfaction and retention

Facilitate onboarding and adoption of Canonical products

Agile Methodologies Cloud Cloud Computing Data Applications

View Job

Deel HR SMB Executive

Posted 35 days ago

Hire remote account executive

Expand SMB market for Deel HR

Account Executive Client Relationship Management Compliance Management Contract Negotiation

View Job

Remote Account Manager Role

Posted 38 days ago

Hire a remote Account Manager

Support and manage client accounts

Account management Account manager Client Relationship Management Customer success

View Job

Campaign Operations Manager

Posted 40 days ago

Manage and optimize campaign operations

Utilize MarTech tools for efficiency

Campaign Management Crm systems Data Analysis Digital Advertising

View Job

APAC Sales Leadership Role

Posted 40 days ago

Establish and grow APAC sales teams

Drive regional revenue growth

Enterprise Sales Leadership Partnerships Sales Forecasting

View Job

AI Sales Specialist Role

Posted 41 days ago

Drive adoption of AI-powered solutions

Support and enable sales strategies

Analytics Communication Machine Learning Natural Language Processing

View Job

Account Executive Canada

Posted 43 days ago

Hire a remote Account Executive

Target candidates across Canada

Account Executive Account management Business Development Client Relationship Management

View Job

EMEA Sales Recruiter Remote

Posted 43 days ago

Hire EMEA sales recruiters

Support remote work opportunities

Communication Skills Data Analysis Hubspot Interviewing

View Job

IoT Edge Sales Manager

Posted 46 days ago

Expand sales reach in global IoT and edge markets

Develop and manage strategic customer relationships

Cloud Technologies Container Technologies Director Embedded Linux

View Job

Enterprise Open Source Sales Manager

Posted 46 days ago

Lead and develop high-performing regional enterprise sales teams.

Accelerate global adoption of Canonical open source solutions.

Cloud Computing Devops IOT Linux

View Job

Knowledge Exchange Specialist

Posted 47 days ago

Enhance knowledge management practices and platforms

Drive cross-functional collaboration and knowledge sharing

Airtable Automation Confluence Customer Experience

View Job

Remote SDR Opportunity

Posted 48 days ago

Hire a remote SDR

Facilitate efficient meeting scheduling

Cold calling Communication Skills Crm systems Interpersonal Skills

View Job

Principal Salesforce Engineer

Posted 49 days ago

Lead Salesforce Revenue Cloud implementation

Design and deliver scalable technical solutions

Apex Api Integration Ci/cd Pipelines devsecops

View Job

SMB Account Executive Netherlands

Posted 52 days ago

Hire remote SMB Account Executive

Drive GitHub adoption among SMBs

Account Executive Account management B2b Sales Communication Skills

View Job

Business Intelligence Analyst

Posted 54 days ago

Automate and improve data systems

Design and maintain data dashboards

Analyst Analytics BigQuery Data Analysis

View Job

Salesforce Release Engineer

Posted 54 days ago

Manage Salesforce deployments across multiple environments

Implement automated testing and DevOps strategies

Apex Ci/cd Pipelines Crm Data Management

View Job

Remote Account Executive Role

Posted 55 days ago

Recruit a remote Account Executive in the UK

Promote Acquia's Drupal-based platform

Account Executive Account management Crm systems Digital Marketing

View Job

Senior Account Executive Role

Posted 55 days ago

Accelerate enterprise adoption of open source solutions

Build and manage sales pipeline to meet targets

Account Executive Account management Account manager Cloud Technologies

View Job

Salesforce Solution Architect Role

Posted 59 days ago

Design scalable Salesforce architectures

Translate business needs into technical solutions

Apex Architecture Cloud Computer science

View Job