Crystal Quality

Crystal Quality: Precision Call Recording for Clearer Conversations

Crystal Gears delivers a powerful, single-channel desktop call recording solution designed for both Analog and VoIP telephony. Whether you're managing a small customer support team or a large compliance-driven operation, Crystal Gears ensures that every call is captured, every detail preserved.

Key Features & Benefits

• Supports Analog & VoIP Devices
  A versatile solution that integrates smoothly into any telephony setup — no need for costly infrastructure changes.

• Pure D-Channel Recording
  Capture high-fidelity call data directly from the signaling channel, ensuring accurate and complete recordings.

• Full Metadata Access
  Gain insight into every call with comprehensive metadata — including time, duration, caller ID, and more — ideal for compliance, quality monitoring, and analytics.

• Easy-to-Use Interface
  A clean, intuitive dashboard lets you search, playback, and analyze calls effortlessly, so your team can focus on what matters.

• Enhance Productivity & Service Quality
  Use call insights to train staff, improve customer interactions, and streamline communication workflows.

• Perfect for Compliance & QA
  Meet industry regulations with confidence. Crystal Gears supports detailed audit trails and reliable data capture.

A Smarter Way to Record, Monitor & Optimize Calls

From customer service teams aiming to boost satisfaction to enterprises ensuring regulatory compliance, Crystal Gears empowers organizations to turn voice into value.

Capture smarter. Analyze deeper. Perform better.

Experience Crystal Gears today — and take control of your voice data like never before.

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