Futr

Transform Customer Engagement with Futr: The Ultimate Chat-as-a-Service Platform

Futr redefines customer service for the digital era. As a leading chat-as-a-service platform, Futr empowers organizations to deliver seamless, multilingual customer support across every channel—web, mobile, video, and social—using a blend of AI automation and live human interaction. Trusted by industry leaders, Futr is the go-to solution for companies seeking to elevate their customer experience, drive operational efficiency, and scale service delivery effortlessly.

Key Features & Benefits

• Omnichannel Engagement: Connect with customers where they are—whether on your website, mobile app, WhatsApp, Facebook Messenger, or other social channels—all managed from a single dashboard.
• Multilingual Support: Instantly converse in any language, breaking down communication barriers and expanding your global reach without additional resources.
• AI-Powered Automation: Handle routine queries 24/7 with intelligent chatbots, freeing human agents to focus on complex cases and improving first-contact resolution rates.
• Seamless Human Handover: Effortlessly transition from automated chat to live agents or video calls for high-touch support, ensuring a personalized customer experience.
• Actionable Insights: Leverage advanced analytics and reporting to monitor performance, optimize workflows, and make data-driven decisions for continuous improvement.

Real-World Use Cases

• Retail: Automate order tracking, returns, and product recommendations while enabling live agent support for complex customer inquiries.
• Banking & Finance: Provide instant account information, fraud alerts, and loan assistance across secure digital channels, enhancing customer trust and satisfaction.
• Public Sector: Offer citizens 24/7 access to essential information and services in multiple languages, improving accessibility and reducing call center volume.

Business Impact

Futr accelerates response times, reduces operational costs, and enhances customer satisfaction. By integrating AI-driven automation with human expertise, organizations can scale support operations without sacrificing quality, ensuring every customer receives timely, relevant, and personalized assistance.

Accelerate Futr Adoption with AiDOOS

Deploying Futr’s powerful chat-as-a-service solution is seamless with AiDOOS. As a pioneer in outcome-based execution, AiDOOS delivers expert-led implementation, integration, and scaling support—without the need to expand your internal teams.

• Expert Talent Network: Access a global pool of certified professionals with deep expertise in AI, automation, and customer experience technologies.
• End-to-End Integration: Ensure smooth integration of Futr with your existing systems, channels, and workflows, minimizing disruptions and accelerating time-to-value.
• Scalable Adoption: Leverage AiDOOS’s flexible service model to pilot, expand, and optimize Futr’s deployment as your business needs evolve.
• Outcome-Driven Results: Focus on measurable business outcomes—such as improved CSAT, reduced response times, and cost savings—while AiDOOS manages the execution and ongoing optimization.

Partner with AiDOOS to maximize the ROI of your Futr investment—streamlining adoption, driving digital transformation, and delivering world-class customer experiences without the overhead of building internal teams.

Schedule a Meeting to Avail the Services of Futr