Gupshup

Transform Customer Engagement with Gupshup Conversation Cloud

Gupshup Conversation Cloud is the leading automation platform empowering businesses to revolutionize marketing, commerce, and customer support. Trusted by 45,000+ brands worldwide—including industry leaders like Citibank, Unilever, Netflix, and Flipkart—Gupshup enables organizations to deliver seamless, personalized experiences across every stage of the customer journey.

Key Features

• Unified Messaging API: Engage customers across 30+ channels—including SMS, WhatsApp, voice, and chat—through a single, robust API.
• Scalable Automation: Power high-volume conversations, with the platform delivering over 10 billion messages monthly to customers in India, Latin America, Europe, Southeast Asia, the Middle East, and the US.
• Conversational AI: Automate responses, streamline support, and drive conversions with intelligent bots and dynamic workflows.
• Data-Driven Insights: Analyze interactions in real time to optimize campaigns, improve service, and boost ROI.

Core Benefits

• Enhanced Customer Experience: Deliver instant, context-aware assistance and personalized engagement, increasing satisfaction and loyalty.
• Increased Revenue: Automate lead nurturing, cart recovery, and upselling to maximize conversion rates and sales.
• Cost Efficiency: Reduce operational expenses with automated workflows and self-service support, freeing up human resources for complex tasks.
• Global Reach, Local Touch: Communicate effectively with diverse audiences, adapting to regional preferences and compliance requirements.

Real-World Use Cases

• Banks: Send transaction alerts, automate customer support, and simplify onboarding through secure, conversational interfaces.
• Retailers & E-commerce: Manage order confirmations, delivery updates, and personalized promotions across multiple channels.
• EdTech: Facilitate student engagement, automate reminders, and streamline course support.

Accelerate Adoption with AiDOOS

Implementing and scaling a powerful solution like Gupshup Conversation Cloud is seamless with AiDOOS. As a leading outcome-based execution platform, AiDOOS provides:

• Expert Talent Network: Access to seasoned professionals experienced in conversational automation and API integrations.
• End-to-End Integration Support: Comprehensive assistance from planning and deployment to workflow customization and optimization.
• Streamlined Adoption: Rapidly implement Gupshup without the overhead of building internal teams—AiDOOS manages the technical complexity for you.
• Outcome-Based Delivery: Pay for results, not resources, ensuring measurable business value and accelerated time-to-market.

With AiDOOS, organizations can confidently adopt Gupshup Conversation Cloud, unlocking new efficiencies, maximizing ROI, and driving digital transformation at scale.

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