Gustabot

Gustabot is an AI-powered chatbot platform designed to help businesses automate customer support, handle routine inquiries, and improve response times across digital channels. Built for scalability and ease of use, Gustabot enables organizations to deploy intelligent chatbots that understand customer intent and deliver accurate responses without constant human involvement. The platform supports natural language understanding, multi-language conversations, FAQ automation, and seamless escalation to human agents when required. Gustabot is commonly used for customer support, onboarding assistance, lead qualification, and self-service enablement. Its analytics dashboard provides insight into conversation volume, resolution rates, and customer satisfaction trends. With AiDOOS, Gustabot becomes a governed customer engagement execution layer. AiDOOS designs conversational workflows, integrates Gustabot with CRM systems, ticketing tools, and knowledge bases, and enforces governance, security, and performance monitoring. AiDOOS also aligns chatbot effectiveness with KPIs such as response time, resolution rate, and support cost reduction—ensuring continuous optimization. Together, Gustabot + AiDOOS empower businesses to deliver fast, consistent customer support while reducing operational workload and improving overall customer experience.