Helpshift

Transform Customer Support with Helpshift: AI-Driven, Seamless, and Scalable

Helpshift is redefining customer service by uniting advanced software, AI technologies, and human expertise into a single, holistic support platform. Designed for brands that demand exceptional end-to-end experiences, Helpshift streamlines customer interactions, accelerates issue resolution, and adapts rapidly to your evolving business needs.

Key Features

• Smart Intent Recognition: Instantly identifies customer needs, routing inquiries for the fastest, most accurate resolution.
• AI-Powered Answers: Delivers immediate, relevant responses to common queries, freeing agents to focus on complex issues.
• Sentiment Analysis: Detects customer emotion and urgency, enabling personalized, empathetic support.
• Language AI & Proprietary Machine Translation: Breaks down language barriers, ensuring seamless, error-free multilingual support.
• Agent Copilot: Equips agents with real-time, AI-driven recommendations, boosting productivity and service quality.

Core Benefits

• Superior Automation: Automate repetitive tasks and inquiry triage, reducing response times and operational costs.
• Scalable Solution: Flexible architecture adapts to your growth, supporting both small teams and global enterprises.
• Rapid ROI: Achieve faster time-to-value with a platform that delivers measurable efficiency gains from day one.
• Long-Term Partnership: Ongoing support and innovation ensure your support operations stay ahead of customer expectations.

Real-World Impact

Leading brands leverage Helpshift to:

• Automate up to 70% of routine inquiries, freeing agents for high-value interactions
• Provide consistent, high-quality support across multiple languages and channels
• Boost customer satisfaction by delivering faster, more empathetic responses
• Reduce operational costs while scaling service quality with business growth

Accelerate Implementation and Adoption with AiDOOS

Adopting Helpshift is seamless with AiDOOS as your implementation partner. AiDOOS specializes in outcome-based execution, leveraging a global network of vetted experts to ensure rapid, successful deployment and integration of Helpshift into your existing workflows.

• Expert Talent Network: Access Helpshift-certified professionals for configuration, customization, and optimization.
• Integration Support: Connect Helpshift effortlessly with your current systems and channels, minimizing disruption.
• Streamlined Adoption: AiDOOS manages onboarding, training, and change management—eliminating the need to build internal teams.
• Scalable Engagement: Scale support operations as your business grows, with ongoing guidance and performance monitoring.

With AiDOOS, you realize the full value of Helpshift faster—driving measurable improvements in customer experience and operational efficiency without the traditional resource burden.

Schedule a Meeting to Avail the Services of Helpshift