Automate customer engagement with Herbie.ai. Implement conversational AI across platforms with AiDOOS’s expert-led, outcome-based execution—no internal build required.
Herbie.ai, a premier offering from SunSmart Global, redefines enterprise customer engagement with advanced voice-enabled virtual assistants. Trusted by leading enterprises across six countries, Herbie.ai empowers organizations to automate and optimize interactions across 12+ digital channels—enhancing service efficiency, customer satisfaction, and operational scalability.
AI-Powered Conversational Bots
Utilize artificial intelligence, machine learning, and natural language processing to deliver intuitive, human-like customer interactions.
Multi-Lingual & Omni-Channel Support
Engage customers across websites, mobile apps, social media, and messaging platforms—in their preferred language and channel.
24/7 Virtual Assistance
Provide consistent, instant support to customers anytime, eliminating wait times and improving user experiences.
Seamless Agent Handover
Enable smooth transitions from automated chatbots to human agents for complex inquiries, ensuring continuity and personalized service.
Rapid Deployment
Quickly design, customize, and implement Herbie.ai’s chatbot to fit your unique business processes—no technical complexity required.
Lower Support Costs: Automate up to 80% of routine inquiries, significantly reducing manual workload and operating costs.
Elevated Customer Satisfaction: Deliver fast, precise, and consistent support that enhances brand trust and customer loyalty.
Scalable AI Adoption: Future-proof your business with a scalable, adaptable conversational AI platform.
Broader Global Reach: Support multilingual audiences with AI that understands local context and language.
Customer Service Automation: Resolve FAQs, order queries, and service issues instantly without human intervention.
Sales & Lead Nurturing: Qualify prospects, recommend products, and guide users through conversion flows—24/7.
Internal Workflow Automation: Streamline HR, IT support, finance queries, and employee services through intelligent bots.
Herbie.ai is a future-ready, enterprise-grade conversational AI platform tailored for industries such as banking, insurance, retail, healthcare, and public services. It empowers businesses to transform customer engagement, improve service efficiency, and scale effortlessly with digital-first automation.
AiDOOS ensures seamless, results-driven implementation of Herbie.ai through its outcome-based model:
Global Expert Network: Tap into a curated pool of AI and automation experts who deliver high-impact chatbot implementations.
Outcome-Focused Execution: Focus on deliverables and performance—AiDOOS handles the full lifecycle, from planning to optimization.
Zero Internal Overhead: No need to build internal teams. AiDOOS manages development, integration, testing, and training.
Scalable Integration: Easily connect Herbie.ai with your existing CRM, helpdesk, ERP, and collaboration tools.
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