Inagent

Inagent: Effortless AI Agents for Omnichannel Customer Engagement

Inagent empowers businesses to rapidly deploy autonomous AI agents across all text and voice channels—without writing a single line of code. Designed for maximum flexibility and control, Inagent’s multiagent system enables you to create specialized agents for different processes or business domains, ensuring expert-level support and frictionless customer experiences. With seamless integration to your business systems and over 200 languages and dialects supported, Inagent delivers high-quality, empathetic communication at scale.

Key Features & Benefits

• No-Code Activation: Launch AI agents in minutes by defining their behavior, personality, and knowledge base—no programming skills required.
• Omnichannel Reach: Manage voice and text interactions through a single, unified configuration for consistent customer engagement everywhere.
• Advanced Context Understanding: Agents interpret typos, emojis, and nuanced language, adapting responses for natural, multilingual conversations.
• Seamless Integration: Secure, API-based connectivity with your CRM, ERP, and other business systems ensures agents can execute tasks and retrieve information autonomously.
• Real-Time Oversight: The Agent Quality Management dashboard and Whisper function let supervisors guide or correct agents instantly—without disrupting customer interactions.
• Scalable & Secure: Built on AWS with industry-leading certifications (CSA, PCI, ISO), Inagent guarantees enterprise-grade data privacy and encryption for every client.
• Continuous Improvement: Signals analytics surface trending topics, sentiment, and agent performance metrics to drive ongoing CX strategy optimization.

Transforming Customer Operations

• Automate responses to FAQs, reducing wait times and freeing human resources for complex cases.
• Streamline appointment scheduling, order management, and collections—boosting operational efficiency.
• Enhance outbound sales and lead qualification with intelligent, personalized outreach.
• Deliver fast, empathetic complaint servicing for improved customer satisfaction and retention.
• Build a team of specialized agents for seamless transfers and expert handling of diverse business functions.

Accelerate Your Inagent Implementation with AiDOOS

AiDOOS is your strategic partner for unlocking the full value of Inagent. Leveraging an outcome-based execution model and a global network of AI experts, AiDOOS ensures rapid, cost-effective deployment and scaling—without the need to build or expand internal teams.

• Expert-Led Implementation: Access vetted professionals with deep experience in AI agent configuration, process mapping, and CX optimization.
• Integration Support: Seamlessly connect Inagent to your existing business systems, with hands-on assistance for API, CRM, and ERP integrations.
• Streamlined Adoption: AiDOOS manages onboarding, training, and knowledge base setup, so your teams can focus on outcomes, not technical hurdles.
• Scalable Results: From pilot projects to full-scale rollouts, AiDOOS adapts to your evolving needs, enabling you to expand AI capabilities across the enterprise.

Choose AiDOOS for a faster, simpler path to intelligent automation—driving measurable improvements in customer experience and operational efficiency with Inagent.

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