Marketing

Insider

AI-Powered Omnichannel Personalization & Customer Journey Orchestration

Rating

ISO 27001, SOC 2, GDPR Compliant

1,200+ Brands

27001

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Product Description

From Challenge to Success

See the transformation in action

Challenge

Customer data scattered across systems

Hard to deliver personalization at scale

Limited journey insights and poor attribution

Fragmented communication across channels

Slow campaign execution due to complex MarTech stacks

Results

50%

Faster Time-to-Value

45%

Higher Engagement

35%

Increased Conversions

Features

Core Functions at a Glance

Customer Data Platform (CDP)

Unifies first/zero/third-party data into a 360° profile.

Better segmentation & decision making.

Journey Orchestration

Automate omnichannel journeys for onboarding, re-engagement, retention.

Improved lifecycle performance.

AI-Based Personalization

Predictive insights, recommendations, and next-best-action models.

Higher engagement & conversions.

Multi-Channel Activation

Web, App, Email, SMS, WhatsApp, Push & more.

Cohesive cross-channel experiences.

Template Library

Conversion-tested templates for rapid campaign deployment.

Faster go-to-market execution.

Analytics & Attribution

Real-time behavior insights and ROI dashboards.

Better optimization & strategy decisions.

Real-World Use Cases

See how teams drive results across industries

Omnichannel Personalization

AI-powered personalization across Website, App, Email & Messaging.

3× higher personalization-driven conversions.

Retention & Lifecycle Automation

Automated onboarding, activation, retention & win-back journeys.

40%

40% improvement in retention KPIs.

Predictive Audience Targeting

Target users based on intent scoring, purchase likelihood & churn risk.

30%

30% higher audience engagement.

Integrations

Seamlessly connect with your entire tech ecosystem

S

Salesforce

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Sync customer profiles, events & journeys

S

Shopify

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E-commerce activity tracking & personalization

W

WhatsApp Cloud API

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Personalized message automation

G

Google Analytics

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Behavior tracking & attribution

S

Snowflake

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Data exchange for BI & modeling

Z

Zapier

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No-code workflows connecting 3,000+ apps

Pricing, TCO & ROI

Request a meeting to discuss Insider's pricing.

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Customer Success Stories

Real results from real customers

MAC Cosmetics

"“Insider’s cross-channel personalization helped us achieve 17× ROI across multiple markets.”"

—

Allianz

"“Unified journeys and real-time orchestration improved our digital transformation metrics overnight.”"

—

Unilever

"“Insider enabled us to scale personalized experiences across regions with measurable impact.”"

—

Security, Compliance & Reliability

Enterprise-grade security you can trust

ISO 27001 Certified

SOC 2 Compliant

GDPR Ready

AES-256 encryption at rest

TLS 1.3 encryption in transit

MFA, SSO, and RBAC

Audit logs & compliance tracking

Implementation with AiDOOS

Outcome-based delivery with expert support

Delivery Model

Outcome-Based

Pay for results, not hours

Milestone-Driven

Clear deliverables at each phase

Expert Network

Access to certified specialists

Implementation Timeline

Discover

Requirements gathering, current state assessment, success criteria definition

Integrate

System connections, data migration, custom configurations

Validate

UAT, performance testing, security audits

Rollout

Phased deployment, user training, go-live support

Optimize

Performance tuning, adoption monitoring, continuous improvement

Alternatives & Comparisons

Find the perfect fit for your needs

Capability	Insider	oct8ne	Upland Second Stre	Klarity by DemandS
customization
Ease of Use	Good
Enterprise Features	Fair
Pricing	Fair
Integration Ecosystem	Excellent
Mobile Experience	Excellent
AI & Analytics	Excellent
Quick Setup	Good

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Screenshots & Video Gallery

See Salesforce in action

Frequently Asked Questions

Everything you need to know

How does AiDOOS integrate Insider with our CRM and data systems?

AiDOOS configures Insider’s APIs and data pipelines to sync CRM, CDP, web events, and warehouse data, enabling unified customer profiles and automated journeys.

Can AiDOOS implement Insider journeys for onboarding, retention, and re-engagement?

AiDOOS builds fully automated Insider journeys tailored to your lifecycle stages, business rules, and personalization goals.

Does AiDOOS help set up predictive AI models in Insider?

Absolutely. AiDOOS configures Insider’s predictive intent scoring, churn models, purchase likelihood models, and recommendation engines.

Can AiDOOS migrate our campaigns from legacy tools to Insider?

Yes. AiDOOS handles asset migration, segmentation mapping, tracking setup, and re-creating journeys from tools like Braze, MoEngage, WebEngage, or HubSpot.

How does AiDOOS ensure Insider is fully compliant during deployment?

AiDOOS configures permissions, governance, encryption settings, consent tracking, and region-specific policies aligned with GDPR, ISO 27001, and SOC 2.

Can AiDOOS integrate Insider with messaging channels like WhatsApp, SMS, and Push?

Yes. AiDOOS sets up channel connections, automation triggers, templates, and cross-channel orchestration for seamless engagement.

How fast can AiDOOS deploy Insider for enterprises?

AiDOOS reduces implementation time by 40%, thanks to outcome-based workflows and parallel task execution.

Does AiDOOS offer ongoing optimization for Insider?

Yes. AiDOOS continuously monitors performance data and iterates on segments, AI models, journeys, and messaging to maximize ROI.

Can AiDOOS build custom personalization use cases in Insider?

Yes. AiDOOS designs custom logic, audience rules, real-time triggers, and dynamic content blocks to support unique enterprise needs.

Can AiDOOS connect Insider with BI tools like Power BI or Looker?

Absolutely. AiDOOS exports Insider events and attributes to BI systems for unified reporting and advanced analytics.