Artificial Intelligence

LimeChat

Conversational AI Platform to Drive Ecommerce Sales & Customer Engagement

4.6 / 5 Rating
ISO 27001
900+ ecommerce brands
ISO/IEC 27001:2022
category
Conversational AI / Ecommerce Chat Commerce / Customer Engagement
Ideal For
Ecommerce Brands, D2C Companies, Online Retailers, Growth Teams
deployment
Cloud (SaaS)
Integrations
30+ Apps
security
Encrypted conversations, secure customer data handling, access controls
API Access
Conversational API, Commerce API, Analytics API

Product Description

LimeChat is an AI-powered conversational commerce platform built to help ecommerce brands increase conversions, automate customer interactions, and deliver personalized shopping experiences at scale. Designed for high-growth D2C and ecommerce businesses, LimeChat enables brands to engage customers across chat channels such as WhatsApp and website chat throughout the buyer journey. The platform supports AI-driven product discovery, order tracking, FAQs, abandoned cart recovery, and post-purchase engagement. LimeChat’s conversational AI understands customer intent and context, enabling personalized recommendations and real-time responses that mimic human sales interactions. This reduces friction in the buying process and improves overall customer satisfaction. With AiDOOS, LimeChat becomes a governed commerce execution layer. AiDOOS designs conversational sales flows, integrates LimeChat with ecommerce platforms, CRMs, and analytics tools, and enforces governance, data security, and performance tracking. AiDOOS also aligns chat-driven engagement with revenue KPIs such as conversion rate, average order value, and repeat purchases—ensuring continuous optimization. Together, LimeChat + AiDOOS empower ecommerce brands to scale personalized customer engagement, recover lost revenue, and drive measurable sales growth through conversational commerce.

From Challenge to Success

See the transformation in action

Challenge

Low conversion rates on ecommerce websites
High cart abandonment rates
Manual customer support increases costs
Limited personalization at scale
Fragmented customer engagement channels

Results

68%
Higher chat-driven conversions
52%
Reduced cart abandonment
39%
Improved customer engagement

Features

Core Functions at a Glance

AI-Powered Conversational Commerce

Sell through personalized conversations

Higher conversions

WhatsApp & Chat Automation

Engage customers on preferred channels

Better reach

Product Discovery & Recommendations

Guide shoppers to right products

Increased order value

Abandoned Cart Recovery

Re-engage shoppers automatically

Revenue recovery

Commerce Analytics & Insights

Track chat-driven sales impact

Clear ROI visibility


Understand the Value Behind Each Capability.

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Real-World Use Cases

See how teams drive results across industries

Ecommerce Sales Assistance
Guide shoppers through product selection and purchase.
59%
Increased purchase completion.
Abandoned Cart Recovery
Re-engage users who abandon carts.
46%
Recovered lost revenue.
Customer Support Automation
Automate order and support queries.
36%
Reduced support workload.

Integrations

Seamlessly connect with your entire tech ecosystem

S

Shopify / Ecommerce Platforms

Explore

Product and order data

C

CRM Systems

Explore

Customer context

W

WhatsApp Business API

Explore

Messaging

A

Analytics Tools

Explore

Analytics Tools

A

APIs & Webhooks

Explore

Automation

Pricing, TCO & ROI

Request a meeting to discuss LimeChat's pricing.

Schedule a Meeting

Customer Success Stories

Real results from real customers

D2C Fashion Brand

"LimeChat significantly increased our chat-driven conversions."
— Head of Growth

Online Consumer Goods Brand

"LimeChat helped us recover abandoned carts at scale."
— Ecommerce Manager

Security, Compliance & Reliability

Enterprise-grade security you can trust

Conversation Data Encryption
All customer conversations are encrypted in transit and at rest.
Role-Based Access Control
Access is restricted based on defined team roles.
Secure API Authentication
APIs are protected using authentication and authorization mechanisms.
Data Privacy Controls
Customer data handling follows privacy and compliance standards.
Audit Logs & Monitoring
System activities are logged for monitoring and compliance.

Implementation with AiDOOS

Outcome-based delivery with expert support

Delivery Model

Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists

Implementation Timeline

Discover
Requirements gathering, current state assessment, success criteria definition
1
Integrate
System connections, data migration, custom configurations
2
Validate
UAT, performance testing, security audits
3
Rollout
Phased deployment, user training, go-live support
4
Optimize
Performance tuning, adoption monitoring, continuous improvement
5

See How It Works for Your Team.

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Alternatives & Comparisons

Find the perfect fit for your needs

Capability LimeChat Kimiya AI Listener – Reliabl MarkovML
Customization Good
Ease of Use Excellent
Enterprise Features Good
Pricing Good
Integration Ecosystem Excellent
Mobile Experience Excellent
AI & Analytics Excellent
Quick Setup Excellent

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Frequently Asked Questions

Everything you need to know

How does AiDOOS enhance LimeChat deployments?
AiDOOS manages integrations, workflows, and revenue optimization.
Can LimeChat increase ecommerce conversions?
Yes, AiDOOS optimizes chat flows for sales outcomes.
Does LimeChat support WhatsApp commerce?
Yes, AiDOOS enables WhatsApp-based selling and support.
Can LimeChat integrate with ecommerce platforms?
Yes, AiDOOS handles Shopify and CRM integrations.
Is LimeChat suitable for scaling brands?
Yes, AiDOOS ensures scalable and secure deployments.
How fast can brands go live?
With AiDOOS, deployments typically launch within days.