LumenVox Automated Speech Recognition (ASR)

LumenVox: Enterprise-Grade Voice & Speech Technology Solutions

LumenVox is a global leader in voice technology, delivering intelligent, enterprise-grade speech solutions backed by over two decades of industry expertise. Specializing in speech recognition, speaker verification, and natural language understanding (NLU), LumenVox provides scalable, secure, and highly accurate voice technologies trusted by businesses worldwide.

Our solutions are designed to enhance customer interactions, automate workflows, and ensure compliance—helping organizations reduce costs, improve user experience, and accelerate digital transformation.

Key Solutions Offered by LumenVox

• Speech Recognition Engine
  High-accuracy ASR (Automatic Speech Recognition) optimized for call centers, IVR systems, and voice-enabled applications.

• Speaker Verification
  Multi-factor biometric authentication using voice for secure, frictionless user identification and fraud prevention.

• Natural Language Understanding (NLU)
  Advanced language models to accurately interpret user intent, enabling more natural, human-like interactions.

• Voice Biometrics
  Passive and active voice biometrics solutions to add an additional layer of security for authentication and authorization processes.

• Flexible Deployment Options
  Available via cloud, on-premises, or hybrid environments—ensuring compliance with your IT and regulatory requirements.

Why Choose LumenVox?

•  20+ Years of Proven Voice Technology Expertise

•  Customizable Solutions for Enterprises of All Sizes

•  Compliance-Ready (GDPR, HIPAA, PCI DSS)

•  Interoperable with Major Platforms and CRMs

•  Low Total Cost of Ownership & High ROI

•  Ongoing Support from Industry Experts

Industry Applications

• Contact Centers: Automate customer service interactions, reduce call handling time, and improve customer satisfaction.

• Banking & Finance: Secure identity verification and fraud prevention through voice biometrics.

• Healthcare: Enable voice-driven access to records and secure patient authentication.

• Telecommunications: Power intelligent IVR and self-service systems.

• Government & Public Sector: Secure citizen services with compliant voice interfaces.

Enterprise Deployment with AiDOOS: Fast, Scalable, Outcome-Based

LumenVox voice solutions can be seamlessly integrated and scaled with the help of AiDOOS, a platform that ensures rapid implementation, ongoing support, and expert-led execution—without the overhead of hiring or expanding internal teams.

With AiDOOS, You Get:

• Fast onboarding and voice solution deployment

• Integration with existing platforms (CRM, IVR, ERP, etc.)

• Custom configuration and tuning

• Scalable infrastructure and support

• Outcome-based pricing model to reduce risk

Schedule a Meeting to Avail the Services of LumenVox Automated Speech Recognition (ASR)