Marketing

Netcore Customer Engagement and Experience Platform

Deliver AI-powered, real-time customer engagement across email, SMS, WhatsApp, mobile, and web — driving higher conversions, retention, and lifetime value.

4.7/5 Rating

ISO 27001, SOC 2

6,500+ Brands

27001

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Product Description

Netcore Customer Engagement & Experience Platform is an AI-driven omnichannel marketing solution that enables brands to orchestrate personalized customer journeys across email, SMS, WhatsApp, push notifications, in-app messages, and web. With powerful features like AI-driven segmentation, predictive insights, personalization, a full-scale Customer Data Platform (CDP), and journey automation, Netcore helps businesses increase conversions, improve retention, and deliver hyper-personalized experiences at scale. With enterprise-grade analytics, pre-built integrations, scalable architecture, and strong security compliance, Netcore is trusted by over 6,500 global brands.

From Challenge to Success

See the transformation in action

Challenge

Disconnected marketing channels and fragmented user data

Manual campaign workflows limiting personalization

Inconsistent customer experiences across touchpoints

Difficulty in predicting user behavior and intent

Low retention due to generic engagement strategies

Results

37%

Higher Conversions

45%

Faster Campaign Execution

32%

Improved Customer Retention

Features

Core Functions at a Glance

AI-Driven Personalization Engine

Deliver 1:1 contextual experiences

Upto 3.5x higher engagement rates

Omnichannel Journey Orchestration

Automate customer journeys across all channels

40% lift in lifecycle conversions

Customer Data Platform (CDP)

Unified customer profiles with real-time segmentation

100% behavioral data consolidation

Predictive Intelligence

Forecast intent, churn, and next best action

28% reduction in churn

Interactive & AMP Emails

Boost email conversions with dynamic content

5x increase in email click-through rates

WhatsApp & Mobile Marketing

Engage customers on their most active channels

2.8x higher response rates

Real-World Use Cases

See how teams drive results across industries

Personalized Customer Lifecycle Automation

Automate onboarding, engagement, retention, and win-back journeys with AI-powered triggers across email, SMS, push, in-app, and WhatsApp.

32%

Increase in repeat conversions

E-commerce Product Recommendations

Serve dynamically personalized product suggestions using real-time behavioral and affinity models to drive cart value and conversions.

18%

Increase in average order value

Behavior-Based Retention Campaigns

Track user inactivity and predict churn to send timely nudges, offers, and personalized content that brings customers back.

25%

Reduction in user churn

Integrations

Seamlessly connect with your entire tech ecosystem

S

Shopify

Explore

Sync customer data, events, and purchase history to power dynamic segmentation and personalized campaigns.

M

Magento

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Full-funnel e-commerce integration with real-time product and order sync for targeted engagement.

S

Salesforce

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Two-way sync for leads, customers, and activities—powering unified journeys across CRM and engagement channels.

G

Google Analytics

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Import behavioral analytics and track engagement KPIs for comprehensive campaign attribution.

B

BigQuery

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Seamlessly export engagement events, campaign data, and customer attributes to your enterprise data warehouse.

W

WhatsApp Cloud API

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Send verified WhatsApp messages, notifications, and interactive templates powered by Netcore workflows.

Pricing, TCO & ROI

Request a meeting to discuss Netcore Customer Engagement and Experience Platform's pricing.

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Customer Success Stories

Real results from real customers

Pepperfry

"Netcore’s AI-led segmentation and personalized journeys significantly improved our customer engagement and conversions."

— Amit Sharma, Head of CRM

Max Fashion

"Our retention and repeat purchase metrics improved dramatically after implementing Netcore’s omnichannel automation."

— Richa Bansal, VP Marketing

Airtel

"Netcore helped us drive real-time personalized communication at massive scale with exceptional reliability."

— Karan Verma, Director CX

Security, Compliance & Reliability

Enterprise-grade security you can trust

Certifications

SOC 2, ISO 27001, GDPR Compliant

Data Residency

India, EU, US, and multi-region hosting

Access Control

MFA, SSO, RBAC, IP whitelisting

Uptime SLA

99.9% uptime with continuous monitoring

Encryption

AES-256 at rest, TLS 1.3 in transit

Security Testing

Regular pentesting and automated vulnerability scanning

Implementation with AiDOOS

Outcome-based delivery with expert support

Delivery Model

Outcome-Based

Pay for results, not hours

Milestone-Driven

Clear deliverables at each phase

Expert Network

Access to certified specialists

Implementation Timeline

Discover

Requirements gathering, current state assessment, success criteria definition

Integrate

System connections, data migration, custom configurations

Validate

UAT, performance testing, security audits

Rollout

Phased deployment, user training, go-live support

Optimize

Performance tuning, adoption monitoring, continuous improvement

Alternatives & Comparisons

Find the perfect fit for your needs

Capability	Netcore Customer Engagement and Experience Platform	Digioh	IDisplay	easescreen
customization
Ease of Use	Excellent
Enterprise Features	Excellent
Pricing	Good
Integration Ecosystem	Excellent
Mobile Experience
AI & Analytics	Excellent
Quick Setup	Good

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Screenshots & Video Gallery

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Frequently Asked Questions

Everything you need to know

What is Netcore and how does it work?

Netcore is an AI-powered customer engagement platform that unifies communication across email, SMS, WhatsApp, mobile, and web. It combines a CDP, personalization engine, and automation workflows to deliver real-time, personalized experiences.

Does Netcore support omnichannel campaigns?

Yes, Netcore allows brands to run coordinated campaigns across email, SMS, push notifications, WhatsApp, and web—all from one interface.

How much does Netcore cost?

Pricing is customized based on monthly active users (MAU), messaging volume, and channels. Brands can request a quote or start with a pilot plan.

Can Netcore integrate with my existing tech stack?

Absolutely. Netcore offers 250+ integrations across CRM, e-commerce, analytics, cloud, and messaging tools, along with REST APIs and webhooks.

Does Netcore offer AI-powered recommendations?

Yes, Netcore’s AI engine provides product recommendations, churn prediction, intent scoring, and next-best-action insights.

Is Netcore suitable for enterprises?

Yes, Netcore supports global enterprises with multi-region hosting, high scalability, advanced data governance, and secure workflows.

Does Netcore support real-time segmentation?

Yes, Netcore CDP enables dynamic segmentation based on behavior, transactions, device signals, engagement history, and predictive scores.

Does Netcore support WhatsApp marketing?

Yes, Netcore is a verified WhatsApp Business Solution Provider and supports interactive messages, templates, and automation.