Openstream EVA

Transform Customer Engagement with Openstream’s Smart CRM Solutions

Openstream’s advanced Customer Relationship Management (CRM) applications empower businesses to seamlessly manage Marketing, Sales Force Automation, and Field Support Services—all on a single, intelligent platform. Enhanced by our flagship Smart Messaging Platform, Openstream delivers real-time, personalized interactions that drive revenue growth and operational efficiency.

Key Features

• Omnichannel Marketing Automation: Orchestrate targeted campaigns across email, SMS, social media, and more—boosting engagement and campaign ROI.
• Sales Force Automation: Streamline lead tracking, opportunity management, and sales forecasting with AI-driven insights and automated workflows.
• Field Support Services: Enable field teams with mobile access to customer data, scheduling, and remote diagnostics, ensuring timely and informed service delivery.
• Smart Messaging Platform Integration: Unify customer communications in one place, leveraging conversational AI for faster response and higher satisfaction.

Business Benefits

• Increase Revenue: Accelerate sales cycles and close more deals by equipping teams with timely, actionable information.
• Boost Customer Satisfaction: Deliver consistent, personalized experiences across every touchpoint.
• Enhance Productivity: Automate routine tasks, freeing up staff to focus on value-added activities.
• Gain Real-Time Insights: Leverage analytics to identify trends, optimize processes, and make data-driven decisions.

Real-World Use Cases

• Retailers: Launch targeted promotions and track customer journeys across online and in-store channels.
• B2B Sales Teams: Manage complex pipelines, automate follow-ups, and forecast revenue with greater accuracy.
• Field Service Providers: Dispatch technicians, monitor service quality, and resolve issues remotely using integrated messaging and mobile tools.

Seamless Implementation & Adoption with AiDOOS

Adopting a new CRM solution can be challenging, but with AiDOOS, organizations gain a trusted partner to ensure success at every stage.

• Outcome-Based Execution: AiDOOS focuses on delivering tangible business results, from planning to post-launch optimization.
• Expert Talent Network: Access a global pool of certified professionals with deep CRM and digital transformation expertise.
• Integration & Customization: AiDOOS ensures smooth integration with your existing systems and tailors the platform to your unique workflows.
• Frictionless Adoption: Accelerate deployment and user adoption without the need to build or scale internal IT teams.

With AiDOOS, you can implement, adopt, and scale Openstream’s CRM solutions confidently—maximizing value and minimizing risk.

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