Prokeep

Prokeep: Transforming Communication into Commerce for Wholesale Distributors

Prokeep is the leading customer experience management platform purpose-built for wholesale distributors, empowering teams to convert everyday communication into revenue-generating opportunities. Since its founding in 2016, Prokeep has helped hundreds of distributors modernize customer interactions, drive sales growth, and streamline operations—all through a simple, unified workspace.

Key Features & Benefits

• Unified Messaging Hub: Centralize customer conversations from email, text, and web chat into one dashboard, ensuring every inquiry is promptly addressed and tracked.
• Order Management Integration: Seamlessly connect customer messages with order workflows, reducing manual entry, errors, and missed opportunities.
• Real-Time Collaboration: Enable teams to collaborate internally and respond faster, improving customer satisfaction and reducing response times.
• Analytics & Insights: Gain actionable visibility into team performance, customer engagement, and sales conversion rates to inform strategic decisions.
• Automated Follow-Ups: Increase sales and retention by automating quotes, reminders, and promotional offers directly within customer conversations.

Solving Business Challenges

Prokeep addresses critical pain points faced by wholesale distributors: missed sales due to fragmented communication, slow response times, and lack of data visibility. By streamlining all customer interactions into a single platform, distributors can accelerate order processing, capture more sales, and build lasting customer relationships. Real-world results include reduced lost orders, increased team productivity, and improved customer loyalty.

Real-World Use Cases

• Sales Teams: Quickly respond to price inquiries and submit quotes, increasing conversion rates.
• Operations: Track and process orders from any communication channel, minimizing errors.
• Customer Service: Proactively resolve issues and automate follow-ups, ensuring a consistent customer experience.

Accelerate Prokeep Success with AiDOOS

AiDOOS empowers distributors to unlock the full potential of Prokeep—without the overhead of building dedicated internal teams. Leveraging a global network of expert talent, AiDOOS delivers outcome-based execution for every stage of your Prokeep journey:

• Implementation: Seamless integration with your existing systems, customized to your workflows and business goals.
• Adoption & Training: Comprehensive onboarding for your teams, ensuring rapid uptake and maximum utilization.
• Scalability: Effortlessly scale Prokeep across branches and departments, with continuous support and optimization.
• Integration Support: Connect Prokeep with other mission-critical tools for a unified tech stack.

With AiDOOS, distributors gain a trusted partner focused on outcomes—making Prokeep adoption frictionless and cost-effective. Accelerate your customer experience transformation and drive measurable business results with AiDOOS and Prokeep.

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