Sayint

Sayint: Transform Customer Conversations into Actionable Intelligence

Sayint is an advanced AI-powered conversational analytics platform that helps businesses unlock deep insights from every customer interaction. By analyzing conversations across channels—voice, email, chat, and social media—Sayint enables enterprises to enhance agent performance, boost customer satisfaction, and optimize operational efficiency through data-driven decision-making.

Built on state-of-the-art artificial intelligence and machine learning, Sayint delivers real-time visibility into customer sentiment, behavioral trends, and service gaps—empowering your teams to act faster, train smarter, and serve better.

Key Capabilities

• Omnichannel Conversation Analytics
  Analyze customer interactions across voice calls, chatbots, emails, and social media in a unified dashboard.

• Speech-to-Text Transcription
  Accurately convert voice interactions into searchable, actionable transcripts with built-in language and accent adaptability.

• Sentiment & Emotion Analysis
  Identify customer mood, frustration levels, and satisfaction in real time to proactively address concerns.

• Agent Performance Monitoring
  Track key metrics such as talk time, issue resolution, empathy, and compliance across agents and teams.

• Smart Coaching Recommendations
  Automatically identify coaching opportunities based on performance insights and customer feedback.

• Trend & Pattern Detection
  Discover recurring issues, process bottlenecks, and service opportunities through intelligent data clustering and visualizations.

Business Impact

With Sayint, businesses can:

• Improve First Call Resolution (FCR) and Customer Satisfaction Scores (CSAT)

• Reduce Average Handle Time (AHT) and enhance support consistency

• Deliver personalized experiences at scale using conversation-driven insights

• Strengthen compliance, quality assurance, and audit-readiness

• Increase agent engagement through data-driven coaching

AiDOOS: Seamless Sayint Implementation & Enterprise Scale

Deploying conversational analytics across your organization doesn’t have to be complex. AiDOOS simplifies and accelerates the adoption of Sayint with its outcome-based execution model—delivering measurable business results without disrupting your teams or workflows.

What AiDOOS Delivers

• Expert-Led Deployment
  Access a global pool of specialists in AI, contact center operations, and data analytics.

• Custom Workflow Integration
  Connect Sayint to your CRM, contact center platform (like Genesys, Five9, or Twilio), helpdesk systems, and BI tools.

• Scalable Architecture
  Whether you're analyzing 10,000 or 10 million interactions per month, AiDOOS ensures scalable performance.

• Zero Overhead Execution
  No need to hire or expand teams—AiDOOS handles configuration, compliance, and ongoing optimization for you.

Unlock the Power of Conversations with Sayint + AiDOOS

Reimagine how your business listens, learns, and leads with AI-powered conversational intelligence. Sayint, deployed and scaled by AiDOOS, delivers the insights you need to transform every customer touchpoint into a growth opportunity.

Schedule a Meeting to Avail the Services of Sayint