Sobot

Sobot Omnichannel Support + AiDOOS | Scalable Contact Center Automation

Transform customer support with Sobot’s omnichannel contact center platform. Accelerate deployment, reduce costs, and automate service delivery with AiDOOS’s expert-led execution.

Sobot is a global leader in contact center technology, delivering a comprehensive, omnichannel solution that enables businesses to automate customer support, reduce operational costs, and improve customer experience. Paired with AiDOOS, businesses can accelerate Sobot implementation and scale efficiently—without hiring internal teams or extending timelines.

Key Features & Business Benefits

Omnichannel Communication
Centralize customer conversations from web chat, voice, email, SMS, and WhatsApp Business in one powerful, easy-to-use interface—ensuring consistent and efficient support across channels.

AI-Driven Chatbots
Deploy advanced chatbots that resolve common queries, route tickets, and engage customers instantly—reducing first-response time and lowering agent workload.

Seamless Live Agent Escalation
Enable smooth transitions from chatbot to human agents with complete conversation context for faster, more effective resolution.

Intelligent Ticketing System
Streamline support operations with automated ticket assignment, SLA tracking, and status updates—improving accountability and resolution times.

WhatsApp Business Integration
Expand reach and increase engagement by offering real-time support on one of the world’s most-used messaging platforms.

Advanced Reporting & Analytics
Track performance with actionable insights on customer sentiment, ticket volumes, and agent efficiency—fueling continuous service improvement.

Real-World Business Impact

Sobot enables organizations to:

• Cut costs by automating routine inquiries and optimizing agent efficiency

• Improve CSAT with fast, accurate, multi-channel responses

• Scale operations during peak periods without additional headcount

• Make data-driven decisions using real-time analytics and performance dashboards

Overcome Key Challenges with Sobot + AiDOOS

• Fragmented communication systems

• High customer support costs

• Inconsistent service levels

• Long deployment timelines

• Low agent productivity

With Sobot’s powerful contact center platform and AiDOOS’s expert-led, outcome-based execution, your business can solve these challenges and deliver consistently excellent customer experiences—faster, cheaper, and at scale.

Accelerate Sobot Implementation with AiDOOS

Deploying a comprehensive support platform like Sobot is made easy with AiDOOS. Through its global expert network and pay-per-outcome model, AiDOOS handles every phase—from deployment to optimization.

Why Choose AiDOOS for Sobot Implementation?

• Expert Talent Network: Certified professionals with experience in Sobot, integrations, and automation

• Rapid Deployment: Get up and running quickly without building internal capability

• Custom Integrations: Ensure seamless connections with your CRM, ERP, or existing support stack

• Scalable Growth: Expand usage effortlessly as your business scales

• Outcome-Focused Approach: Delivery tied to results, not hours

Unlock the full power of Sobot with AiDOOS.
Deliver intelligent, scalable, and unified customer engagement—without the burden of internal development or slow implementations.

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